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以下是我们的研究团队对Frontier Communications电话系统问候方式的描述： How can I help you?
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Say "Representative" at the first menu, then you must say why you are calling in order to be transferred to a representative.
"Hi. Thanks for calling Frontier Communications. Your call may be recorded.
It is your right and our duty under federal law to protect your account information.
Do you need to pay your bill, or do you need help getting a service issue fixed?
For a quick and easy way to pay your bill, download our all new mobile app and the app Store.
With our app, it's now easier than ever to manage your account, make payments, and more right at your fingertips.
Or go to frontier dot com.
We are currently experiencing high call volume and severe weather conditions affect affecting parts of your service area.
You may experience high wait times.
Did you know you can get help with the click of a button?
Please visit us at frontier dot com to use our live chat option."
与 Frontier Communications 的通话摘录
Monday, January 15, 2024 4:28 PM
他们可能需要您帐户上的电话号码
"Hi. Thanks for calling Frontier. Your call may be recorded.
To easily manage your account, make payments, get support, or check out our award winning for me rewards program, download our MyFrontier mobile app, Would you like me to send you a text message with a link to download the app now?"
与 Frontier Communications 的通话摘录
Wednesday, November 20, 2024 7:33 PM
他们可能会要求您说出或输入信息
"Hi. Thanks for calling Frontier Communications.
Your call may be recorded. It is your right and our duty under federal law to protect your account information.
Do you need to pay your bill or need help getting a service issue fixed?
Download our MyFrontier mobile app for a quick and easy way to manage your account, make payments, and get support.
Plus, you can check out our new free For Me rewards program right at your fingertips.
Do you want to hear your current balance? From there, you can make a payment.
I can provide you with your balance and payment information.
To start, let's look up your account. Please say or enter your ten digit phone or seventeen digit account number."
与 Frontier Communications 的通话摘录
Thursday, March 21, 2024 8:28 AM
他们可能需要查找您的帐户
"Hi. Thanks for calling Frontier Communications.
Your call may be recorded. It is your right and our duty under federal law to protect your account information.
Do you need to pay your bill?
Or do you need help getting a service issue fixed? For a quick and easy way to pay your bill, download our all new mobile app in the App Store.
With our app it's now easier than ever to manage your account, make payments, and more.
Right at your fingertips, or go to frontier dot com.
Do you want to hear your current balance? From there, you can make a payment.
I can provide you with your balance and payment information.
To start, let's look up your account."
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.