免费 · 24 hours, 7 days · Press 41 : This is to update billing info on your FedEx.com account · To make a payment, press 1. To rebill shipment to a different account, press 2. To get invoice information, press 3. To request credits or a refund, press 4. To get the account balance, press 5. To update credit card information, press 6. To hear payment history, press 7. For duties or taxes, press 8. For all other options, press 9.
"Welcome to FedEx.
This call may be monitored or recorded for quality assurance.
Did you want to check on that shipment?
Otherwise, say no or press two."
与 FedEx 的通话摘录
Thursday, January 4, 2024 10:06 PM
他们可能会询问您打电话的原因（而不是菜单）
"So please tell us what your I understand you'd like to speak to a representative.
But first, we need are you calling about a delivery?
Alright. But first, I need more information to find you the right help.
So which of the following do you need help with?
You can say, status of a package I'm receiving, status of a package I sent, schedule a pickup, get a package from I need to understand the reason for your call."
与 FedEx 的通话摘录
Friday, April 26, 2024 2:04 PM
他们可能会要求您说出或输入信息
"Let me play you some more options. You can say, billing and payments, order supply now if your request is about a package that you're shipping to someone, press one now."
与 FedEx 的通话摘录
Thursday, April 4, 2024 12:48 PM
第一个电话菜单
"Welcome to FedEx.
This call may be monitored or recorded for quality assurance.
Tell me what I can help you with today.
You're calling for the stat sorry.
If you're calling for the status of a package, say yes or press one.
If not, say no or press two."
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.