Press 2, press 1 for laptop and notebook support · Consumers calling for repair or technical support, press 1. Businesses or commercial support, press 2.
以下是我们的研究团队对Asus电话系统问候方式的描述: Consumers calling for repair or technical support, press 1. Businesses or commercial support, press 2.
以下是我们从 Asus 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Thank you for calling ASUS product support.
If you are a consumer calling for repair or technical support, please press one.
If you are calling for business or commercial support, please The product serial number is required for support services.
Please have the serial number ready for the next available agent.
To ensure quality service, your call may be monitored and recorded.
Please listen carefully as our menu options have changed.
For e shop and estore order inquiries, press one."
与 Asus 的通话摘录
Friday, January 5, 2024 1:36 AM
第一个电话菜单
"Thank you for calling Asus product support.
If you are a consumer calling for repair or technical support, please press one.
If you are calling for business or commercial support, please press two."
与 Asus 的通话摘录
Monday, March 25, 2024 11:42 PM
按1后
"The product serial number is required for support services.
Please have the serial number ready for the next available agent.
To ensure quality service, your call may be monitored and recorded.
Please listen carefully as our menu options have changed.
For support with motherboards, networking, wireless, servers, workstations, graphic cards, displays, optical storage, digital home products, and multimedia, press six.
For e shop and e store order inquiries, press one.
For pro art series, press two."
与 Asus 的通话摘录
Sunday, March 10, 2024 12:19 AM
营业时间是几点?我应该什么时候打电话?
Asus 负责运营此 877-339-2787 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Wednesday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 169 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Asus 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Asus 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Asus 最不繁忙的一天是 Saturday。最繁忙的一天是 Tuesday,相比之下,这一天平均通话量多 192%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 169 个电话的样本。
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
最短的等待时间
我们测量了最短保持时间为 Friday。队列中等待时间最长的平均时间为 Monday。
最佳通话时间
总而言之,致电 Asus 的最佳日子是 Wednesday。
为什么要拨打这个Asus号码?
以下是最近对 Asus 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
保修维修状态: "I claimed warranty on my laptop, it's been three to four weeks now, but I don't have any updates on it."
- 来自持续 7 分 8 秒的通话,Apr 19, 2024 3:10 PM
内存和硬盘升级: "I'm looking to upgrade the memory and the hard drive, can you provide me information on what type of memory and how much I need I can upgrade and type and size of hard drive I can install, please."
- 来自持续 11 分 39 秒的通话,Mar 6, 2024 9:12 PM
蓝牙适配器连接问题: "My Xbox controller keeps disconnecting from the Bluetooth adapter while I'm playing games on my PC."
- 来自持续 29 分 5 秒的通话,Jan 29, 2024 7:34 PM
键盘已禁用: "I disabled my keyboard, can you tell me how to fix that?"
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.