Ryanair 客户常见问题解答

We recommend checking your booking details through your Ryanair account. You can request a no-show letter through the appropriate channels for your specific situation, typically found in your account details or by following the processes outlined for document requests.

If you did not receive the reservation number by email, please check your spam or junk folder first. Ensure that the email address provided during booking was correct. If it’s still missing, you can retrieve your booking information directly from the Ryanair website by using your personal details. There is also a link to the most up-to-date contact information right here on this page if further assistance is needed.

To change the email associated with a booking, you will need to access your booking through the Ryanair website. Look for the option to manage your booking, where you can update your details, including your email address. Follow the prompts to make the necessary changes.

Мы понимаем, что изменение времени рейса может вызвать неудобства, особенно при наличии стыковок. Вам следует проверить доступные варианты для изменения или возврата билета. Возможно, вы сможете перенести свои планы или получить компенсацию за изменения, учитывая ваши оплаченные места. Также, своевременное обращение к правилам авиакомпании в таких случаях поможет вам найти оптимальное решение.

To change the flight for only one person in a group booking, you will need to contact Ryanair directly, as changes to group bookings may have specific procedures. There is a link to the most up-to-date contact information right here on this page that you are viewing.