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PoshMark 客户常见问题解答

最佳答案和操作指南

如何联系PoshMark客户服务?

我们最常被问到的问题是如何与 PoshMark 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何恢复对我的 PoshMark 帐户的访问权限?

Poshmark 用户可能会因多种原因失去对其帐户的访问权限。通过这些有用的提示,您可以重新访问您的...

我在 PoshMark 上销售的商品有任何限制吗?

是的,您可以在 Poshmark 上销售的商品有一些限制。该平台允许用户出售新的或二手的衣服、鞋子……
询问有关PoshMark客户服务的任何问题,立即获得答案。

最近 PoshMark 个客户问题

HOW DO I GET A SHIPPING LABEL FOR A ITEM I SOLD

Once you make a sale on PoshMark, a shipping label is automatically generated for you. You will receive an email with the label, or you can find it in your account under the "My Sales" tab. Select the sale, and you will see the option to download or print the shipping label. Make sure to package your item securely, and attach the label to the package before shipping it out.
询问时间:Dec 17, 2024 7:55 PM

Sold an item, and I keep getting stuck in a verification seller loop, when I want to ship this at-long-last sale

This verification seller loop can be frustrating. It's typically related to account security measures. Make sure your account information is up to date and complete. Ensure you've confirmed your email and phone number, as this may help move past the loop. Sometimes logging out and back in or reinstalling the app can resolve the issue. If the problem persists, there is a link to the most up-to-date contact information right here on this page that can guide you further.
询问时间:Dec 16, 2024 12:39 PM

How do I get paid without putting my bank number/bank card number in your system? This is personal information and I do not want to give it out to anyone.

To receive payments without providing your bank account or card details, you can opt for a Poshmark payout option such as a check. This way, your personal bank information remains private. Please review the available payment methods in your account settings to choose the one that best fits your preferences.
询问时间:Nov 25, 2024 9:06 AM

Hello. I made a purchase, but now can't contact the seller.

There is a link to the most up-to-date contact information right here on this page that you are viewing.
询问时间:Oct 6, 2024 4:51 PM

I haven't received the upcycle gucci hat

If you have not received your Gucci hat, please check the tracking information provided with your purchase. If the item is marked as delivered but you have not received it, it might be a good idea to check with neighbours or your local postal service. Remember, after you buy an item on Poshmark, it should be shipped within 2 days and arrive within 7 days. If it has been longer than that, you can open up a case with Poshmark for a delayed shipment. Always save your emails and receipts as they can be useful in resolving the issue.
询问时间:Jun 12, 2024 11:07 AM

帮助我解决PoshMark客户服务问题

Ordering and Returns

如何使用 PoshMark 跟踪订单?

Poshmark 卖家通常会在几天内发货,但可能会出现延迟。超过 500 美元的订单将被送往总部进行真伪验证...

如何将订单退回 PoshMark?

Poshmark 为新货和二手商品提供简化的购物体验,并由 Posh Protect 和 Authenticate 等系统提供支持......

我如何从 PoshMark 获得退款?

Poshmark 通过连接时尚和奢侈品的买家和卖家,改变了时尚购物行业。为了获得退款,...

我可以取消 PoshMark 上的订单吗?

是的,您可以取消 PoshMark 上的订单。但是,需要记住某些条件和限制。如果您是买家,...

Account Management

如何恢复对我的 PoshMark 帐户的访问权限?

Poshmark 用户可能会因多种原因失去对其帐户的访问权限。通过这些有用的提示,您可以重新访问您的...

PoshMark Features

什么是 Posh Credits 以及如何使用它们?

Posh Credits 是 Poshmark 上的虚拟货币,可用于在应用程序内进行购买。它本质上是一种应用内支付...

PoshMark 接受哪些付款方式?

PoshMark 接受多种支付方式,以确保买家和卖家的无缝交易。目前,该平台接受所有...

PoshMark 的购买价格中包含运费吗?

不,Poshmark 的购买价格不包含运费。买家负责单独支付运费。波什马克...

什么是 Posh Protect 以及它如何工作?

Posh Protect 是时尚及配饰市场 Poshmark 提供的买家保护计划。它确保买家收到...

我在 PoshMark 上销售的商品有任何限制吗?

是的,您可以在 Poshmark 上销售的商品有一些限制。该平台允许用户出售新的或二手的衣服、鞋子……
我们会查看客户向 GetHuman 报告的 PoshMark 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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