If you haven't received your Direct Express card, it may be due to several reasons, such as mailing delays or processing issues. It’s important to check the estimated arrival time provided when you applied for the card. Keep an eye on your mail for the card, as it may take some time to arrive. If you believe there is an issue, check the most up-to-date contact information right here on this page to get assistance.
询问时间：Oct 1, 2024 8:52 AM
How long to get a replacement card and how much is the fee
A replacement card for Direct Express typically takes about 7 to 10 business days to arrive. There is no fee for requesting a replacement card.
询问时间：Aug 24, 2024 8:46 PM
My card isn’t working and the app won’t let me login.
First, ensure your card is activated and has sufficient funds. For login issues, check your internet connection, confirm you're using the correct login details, and make sure the app is updated. If the problem persists, contact Direct Express customer service for further assistance.
询问时间：Aug 4, 2024 12:16 AM
I lost my card a new one is on the way. I have funds in my account now. Can I transfer my money to a different account?
Yes, you can transfer funds to a different account through Direct Express. You can use the Direct Express website or mobile app to initiate the transfer.
询问时间：Aug 3, 2024 10:14 PM
I haven't received my payments for July and August 2024
If you haven't received your Direct Express payments for July and August 2024, it could be due to various reasons such as issues with your account, delays, or administrative problems. Please check your account details and payment status by logging into your Direct Express account or consider reaching out to customer service for assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing.