eBay Phone Number

Calling eBay customer service faster by GetHuman

866-540-3229
Customer service
Current Wait: 21分钟 (21m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 向自动助理寻求代表。如有必要,请重复。
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

My order hasn't arrived yet, and I was wondering when it will arrive.
I placed an order with gswhole ** on the ** October for Hammerite paint the order no w...
Hi sir madam,my account has been suspended.please help me to reinstate my account. *Las...
A customers product damaged my car CD player. They refuse to give me an address to send...
Ordered and paid for pack of two garden planters and only received one in the pack. Can...
Ordered a ** degree filler spout for ** gal fuel cell I received through eBay typed...
It is regard the label print before when we print it together with the cu...
Purchased cards yesterday found out today it was a scam I want to cancel the gift cards...
Purchased cards yesterday, found out today it was a scam I don’t have an account I need...
I want to talk to someone at eBay about how to collect payment for an item sold
Track my order, water bottle sleeve neoprene insellated bag.
No me entregaron el art*culo y supuesta mente fue entregado el ** de octubre y me env*e...
Critical issue regarding my account. Defects placed because of non dleivery by USPS due...
I have a charge on my Discover statement for *-**-** for $**.**. Can you tell me what t...
want my selling limits expanded due to me listing one item that is very expensive.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on eBay's Phone-Based Customer Care

eBay is an online auction and market place where sellers and buyers can connect. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day.

Why do People call eBay Customer Support?

People call eBay customer support for a range of reasons, including:

  • Technical support in using the site
  • Sellers with questions regarding listings and sales processes
  • Buyers who are having problems with the quality of products they've purchased
  • Buyers who have not received items from sellers
  • Suspected cases of fraud
  • Reports of prohibited listings
  • Billing issues

Best Practices for Calling eBay Customer Service

If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently.

However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Before calling, make sure that eBay customer service is open. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week.

eBay asks that you use its website when calling so that it can appropriately direct your call. Visit the contact page on eBay and click on the "Call Us" link. From there, you'll be taken to a series of menus that list common reasons for calling eBay.

Eventually, you'll be prompted to click on your reason for contacting eBay. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response.

This page will also provide you with an estimated wait time to speak to a live person. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you.

It is important to have all relevant documentation in front of you when contacting eBay by phone. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment.

How do People Feel About Their Calls to eBay Customer Support?

One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. This can slow down resolutions.

Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns.

Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay customer service representatives can provide expert technical support to callers.

What Kind of Issues can eBay Customer Support Resolve?

eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry.

In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee.

What Can't Be Resolved by Phone With eBay?

Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience.

What can I do if I am Unhappy With my call to eBay?

If you have had a bad experience with eBay phone based customer service, don't lose heart. You may still have options. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. This information can be useful when getting back in touch with eBay.

Secondly, call eBay back. The next representative you speak to maybe in a better position to address your concerns.

If your second call doesn't go well, try a different method of getting in touch. You can use eBay's online contact form to submit your issue in writing. You can also connect with other users on eBay's community forums to get advice on dealing with your concern.

Customer Number 866-540-3229 - by the Numbers

拨打电话866-540-3229
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间周一至周五上午5点至晚上10点,周六至周日上午6点至下午6点(太平洋标准时间)
最佳拨号时间上午8:00
将迷宫导航到人类向自动助理寻求代表。如有必要,请重复。
平均等待
当前等待21
排名(电话号码中)1
排名(总体)1
替代方法电话,网络,推特
沟通质量69%
帮助质量80%
客户票64,774
信息最后更新Mon Oct 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay's Best Toll-Free/800 Customer Phone Number

这是eBay的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到eBay座席的工具。该电话号码是eBay的最佳电话号码,因为像您这样的299,406客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答866-540-3229的呼叫的客户服务部门解决的常见问题包括Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge和其他客户服务问题。您要呼叫的eBay呼叫中心有Utah, California, Philippines名员工,并且根据客户而开放Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST。 eBay总共有2个电话号码。与eBay代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting eBay - by phone or otherwise

尽管866-540-3229是eBay最好的免费电话号码,但共有5种方法可以与他们联系。根据其他eBay个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其欺诈识别部门的866-643-1607电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过866-643-1607来购买欺诈识别。如果您认为此信息不正确或知道与eBay联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for eBay.

What is GetHuman's Relationship to eBay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eBay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

eBay Contact Info

Other Toll-free & Customer Numbers

欺诈识别866-643-1607

More Company Phone Numbers

移动?我们使它变得容易。

致电我们的免费礼宾部,我们将在您的新家庭区域比较服务和计划,并在同一天免费安排所有设置!一次通话即可为您提供更好的服务,让我们为您轻松安排时间。

免费通话:888-959-6783我们的服务是独立的,因此可以比较许多提供商的计划并安排多名技术人员
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!