Craigslist is a classified ad service that allows users to search, post and respond to online ads. With over 60 million users, it isn't surprising that Craigslist gets a lot of requests for customer service.
It should be noted that Craigslist does not provide telephone-based customer support. All support is provided via Craigslist's email system, although Craigslist users can also take advantage of the site's community discussion boards. Regular users of Craigslist may be very happy to answer your questions or offer suggestions.
People contact Craigslist customer support for a range of reasons, including:
Craigslist has a robust help page, so check that out first before contacting customer service. If you can't get your issue resolved on your own, visit the "Contact Us" page. From there, you'll be presented with a list of topics. Click on your topic and follow the instructions for filling out the customer support request form.
It is very important that you follow Craigslist's instructions when submitting your question or concern. Doing so can make a huge difference in the length of time it takes to resolve your issue. For example, if you are reporting harassment, it is critical that you include the 10-digit post identification number so that Craigslist customer service can investigate the matter.
Be prepared to provide Craigslist with documentation regarding your concern. This documentation may include screenshots, emails, police reports, phone logs, or financial statements pertaining to your transaction.
Many people are frustrated that they can only communicate with Craigslist via email forms. However, users who use the email forms properly often get resolutions, though it may take a while to get an answer or to have an inappropriate post removed.
Craigslist customer service can resolve most issues that people have with the Craigslist site itself. These issues include billing concerns, technical support issues, investigating inappropriate ads, and taking reports about scams.
Craigslist is a classified ad system. It is not responsible for resolving disputes between users. If you feel that a transaction between you and another Craigslist user was fraudulent, it is up to you to resolve it. Craigslist can pull the ad and ban the other user, but you will still be responsible for recovering your money or property through the courts or other means.
If your Craigslist support request doesn't get resolved in the way you'd like it to, don't fret. You may still have options.
First, review your initial communications with Craigslist customer service. You may be able to identify an area of misunderstanding or miscommunication.
Next, submit another request to Craigslist. Carefully explain your situation and what you've done to try and resolve it. if you made an error in your original communication, explain this and provide the details or documentation necessary to properly address your query.
If you are still unable to get results from your customer support request, you have a couple of options. First, check out Craigslist's help forum. Other Craiglist users may be able to give you advice on how to manage your concern. If your issue with Craigslist involved a transaction that went badly, you might want to seek out legal advice.
这是Craigslist的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Craigslist座席的工具。该电话号码是Craigslist的最佳电话号码，因为像您这样的182,436客户在过去18个月中使用了此联系信息，并向我们提供了反馈。不幸的是，没有Craigslist的客户服务代表接听电话，因此我们已经编译了其他方法来解决客户呼叫415-399-5200的常见问题，包括Someone Posted My Phone Number, Fraud, Flagged Post, Can't Make a Post, Refund a Charge和其他客户支持问题。您呼叫的Craigslist呼叫中心由他们的IVR或自动电话菜单系统接听，这些系统当然是24/7全天候打开的。 Craigslist总共有2个电话号码。与Craigslist代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管415-399-5200是Craigslist最好的免费电话号码，但是共有5种方法可以与他们联系。根据其他Craigslist个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其欺诈识别部门的800-664-0633电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过billing@craigslist.org来购买Billing。如果您认为此信息不正确或知道与Craigslist联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Craigslist.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Craigslist. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.