"Thank you for calling Virgin Atlantic. We are experiencing high call volumes at the moment. If your query is not urgent, we recommend you call back another time. We apologize for any inconvenience caused. To continue to hold, please press one. Thanks for calling Virgin Atlantic in the USA. If you are a travel agent, please key one. If you need to amend or query an existing booking, please key two. To make a new booking, please key three. To chat about your flying club account, it's four. To request special assistance, speak to us about lost or damaged baggage, or to make a complaint, please key five. To hear these options again, just hold on the line. Line. If you are calling to view your account balance, claim missing Virgin points or buy gift or transfer points, please key one. If you're interested in your account balance and activity, just log in to your flying club account on virgin atlantic dot com. Here, you can do things like view your account balance and transaction history, claim missing Virgin points, and buy gift or transfer points. If you're in the UK and are calling from a UK mobile, please key one to receive a direct link to to log in."

"Thanks for calling Virgin Atlantic in the USA. If you are a travel agent, please key one. If you need to amend or query an existing booking, please key two. To make a new booking, please key three. Great. We can't wait to whisk you off to somewhere fabulous. If you need to change your booking, please key one. To upgrade your flight, please key two. If you'd like to upgrade using your Virgin points, press one. If not, please hold. So we can point you in the right direction, we'll just check where you made your booking. So we can you in the right direction, we'll just check where you made your booking. If you book direct with Virgin Atlantic, please key one.

If you booked through Virgin Atlantic holidays, it's two.
If you're flying club member, please enter your flying club number now."