Ubiquiti Networks Phone Number

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408-942-3085
Customer service
Current Wait: 8分钟 (3m avg)
Hours: Mon-Fri 9am-6pm EST; best time to call: 1:15pm
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Reasons customers like you called recently

spent almost ** minutes detailing the most unbelievable experience I have ever had with...
I have a Ubiquiti Router and I am unable to PuTTy into it. I have tried factory resetti...
I need support with AirFiber devices
I setup a RMA * days ago and I can't get any info on why it has not been processed. Her...
Maybe you didn't hear me the first time you have my purchase history as well as my prod...
my unifi controler is giving me an error message whenever I try to make changes! **an e...
Not really an issue, but a question. Can I add or adopt an Access Point Beacon HD to m...
I need a unifi solution to get a wireless signal (range extender) outside of the house...
Unable to sign-in to account. Followed steps to login account and still was unable to l...
I want to upgrade one part of our wifi network with new waps but am not sure if they wi...
trying to install nsm*. when i put https:*****.***.*.** the nano station will time out...
Ubiquiti Networks UVC-NVR-*TB UniFi Network Video Recorder with *TB HDD & UniFi Video S...
I added a G* pro to a unifi protect system. It shows the camera is active and connected...
I am unable to register for a UISSO account.
My UDM Pro console is offline and do not know how to get it back and keep it online as...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ubiquiti Networks's Phone-Based Customer Care

Ubiquiti Networks is a technology company that sells data equipment including routers and cameras. As a well-respected and established company, it is not surprising that Ubiquiti Networks gets many requests for customer service each and every day.

It should be noted that Ubiquiti Networks does not provide phone-based customer service. If you need to contact Ubiquiti Networks, you'll need to visit its website and follow the instructions for getting in contact through its "Contact Us" page.

Why Do People Contact Ubiquiti Networks Customer Support?

People call Ubiquiti Networks customer support for a range of reasons, including:

Placing a product order

Changing or canceling an order

Technical support

Warranty claims

Finding an authorized distributor

Billing issues

Questions about available products

Best Practices for Contacting Ubiquiti Networks Customer Service

There are several things that you can do to help ensure that your communications with Ubiquiti Networks customer service is handled quickly and professionally:

Make sure you are directing your customer service request appropriately. You can visit the customer support page or the "Contact Us" page on the company's website for direction. If you use the wrong communication method, or fail to direct your issue to the correct department, you may experience delays.

Assemble and scan necessary documentation before sending your request. Documentation may include order numbers, product make and model numbers, order confirmation emails, billing statements and previous correspondence between you and the company regarding your concern.

State your concerns clearly and succinctly in your customer service requests. If you are not using live chat but are opting for an email form or direct email, reference any attachments by document name so that the agent knows what he or she should be looking at.

Take note of when you send your request. Mark it on your calendar so you'll know when it is appropriate to follow-up if you don't hear back in a timely manner.

How do Consumers Feel About Contacting Ubiquiti Networks Customer Service?

Many customers are unhappy about the fact that Ubiquiti Networks does not provide phone-based customer service. These customers would prefer to speak one-on-one with a customer service representative. Still, consumers realize that Ubiquiti does offer a real-time option in the form of live chat. In addition, there is no evidence online that there is a pattern of poor performance by customer service representatives. This indicates that consumers are generally satisfied with the level of support provided.

What Kind of Issues can a Ubiquiti Networks Customer Service Representative Resolve?

Customer service representatives can resolve many issues, including providing troubleshooting and technical support, referring consumers to authorized dealers, making changes in online orders, facilitating returns or exchanges and processing warranty claims. Agents can also research billing issues.

What Can't Easily Be Resolved by Ubiquiti Networks Customer Service?

In some cases, problems with equipment or its software will require more extensive diagnostics than what a remote customer service agent can provide. In such cases, an agent may be able to refer you to an authorized repair center or direct you to mail the product back to the company, but obviously cannot perform the diagnostics or repair him or herself.

If you have purchased a product through an authorized distributor, keep in mind that the distributor is a third-party business and Ubiquiti Networks has limited control over how that company operates. You may be able to file a complaint, but ultimately you will have to resolve the issue on your own.

If your product is incompatible with software or hardware that you already have, your customer service representative may be able to suggest a workaround, but can't be held responsible for incompatibilities with a third-party product. You may have to use a different product or software, or you can contact the manufacturer of the troublesome product to see if that company has any advice.

What Should You Do If You Have an Unsuccessful Communication with Ubiquiti Networks?

If you get a response me Ubiquiti Networks customer support and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

First, review the correspondence that you received. You may be able to identify an area of misunderstanding or miscommunication that needs to be addressed.

Secondly, right back and explain that you are unhappy with the response you have received and explain why. If you feel that details were missed in the first communication, state them clearly and provide additional documentation if possible.

Ubiquiti Networks also provides a community forum that may be helpful. Experienced users as well as staff are in this forum and may be able to provide you with assistance. If you purchased your product through a third-party dealer, consider getting in touch with that dealer. The company may be willing to intervene on your behalf or even correct the situation themselves as a goodwill gesture.

Customer Number 408-942-3085 - by the Numbers

拨打电话408-942-3085
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午9点至下午6点
最佳拨号时间下午1:15
将迷宫导航到人类引导您到www.ubnt.com/support
平均等待
当前等待8
排名(电话号码中)1
排名(总体)1
替代方法电话,电子邮件,网络
沟通质量73%
帮助质量79%
客户票367
信息最后更新Sat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Ubiquiti Networks's Best Toll-Free/800 Customer Phone Number

这是Ubiquiti Networks的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Ubiquiti Networks代理的工具。该电话号码是Ubiquiti Networks的最佳电话号码,因为像您这样的8,850客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答408-942-3085的呼叫的客户服务部门解决的常见问题包括Where to buy, Complaint, Technical support, Repairs, Returns和其他客户服务问题。与其先尝试致电Ubiquiti Networks,不如考虑先描述您的问题;因此,我们也许可以推荐一种通过电话,电子邮件或网络与他们联系的最佳方式。 Ubiquiti Networks总共有1个电话号码。与Ubiquiti Networks代表交谈的最佳方式并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Ubiquiti Networks - by phone or otherwise

尽管408-942-3085是Ubiquiti Networks最好的免费电话号码,但是共有3种方法可以与他们联系。与他们的客户支持团队联系的下一个最佳方法就是告诉GetHuman您的问题,让我们尝试找到与他们联系或针对特定问题寻求帮助的最佳方法。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过support@ubnt.com来使用Technical Support。如果您认为此信息不正确或知道与Ubiquiti Networks联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Ubiquiti Networks.

What is GetHuman's Relationship to Ubiquiti Networks?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ubiquiti Networks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Ubiquiti Networks Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Ubiquiti Networks contacts
Ubiquiti Networks电话号码BEST
Ubiquiti Networks电子邮件支持
Ubiquiti Networks服务台
General customer information

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