以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Must choose an option 1-2.
以下是我们的研究团队对Starbucks电话系统问候方式的描述: Starbucks card or rewards program, press 1. Feedback or questions about a store, products, or the company, press 2. Support with a Starbucks Odyssey experience, press 3.
"Thank you for calling Starbucks Coffee Company.
To continue in English, press one.
For your current Starbucks card balance, stars earned, recent transactions, and more, press one."
与 Starbucks 的通话摘录
Sunday, January 21, 2024 6:17 PM
他们可能需要您帐户上的电话号码
"Thank you for calling Starbucks Coffee Company.
To continue in English, press one.
If you're calling for assistance with Triple Star Days, it's not too late to receive your stars.
Log in to your account and activate today to receive your bonus stars for any purchases made today.
If you would like to receive a text message with more details on activating these offers, press three now."
与 Starbucks 的通话摘录
Tuesday, January 16, 2024 1:36 PM
他们可能会要求您使用拨号盘输入信息
"Thank you for calling Starbucks Coffee Company.
To continue in English, press one.
For your current to take action in your Starbucks account, such as adding and removing Starbucks cards, transferring Starbucks card balances, and general account management, Please visit app dot starbucks dot com or press three now and we'll text you a link.
Standard data and message rates may apply. Otherwise, please stay on the line.
Please enter your sixteen digit Starbucks card number or account ID, which is located in the account section of the Starbucks app followed by the pound sign."
交易查询: "Can you check my last Starbucks transaction, I think I was overcharged for a drink."
- 来自持续 38 分 28 秒的通话,Apr 25, 2024 11:36 PM
在线购买礼品卡的问题: "I'm trying to buy two gift cards, put in all the information, but that green circle keeps on going around and I cannot complete the order online."
- 来自持续 6 分 29 秒的通话,Mar 25, 2024 12:02 AM
对墨西哥卷饼订单感到困惑: "I tried to order a burrito, but they said they don't have burritos, and I'm just confused."
- 来自持续 2 分 13 秒的通话,Mar 24, 2024 10:13 PM
目的不明: "Hello?"
- 来自持续 1 分 48 秒的通话,Mar 24, 2024 10:10 PM
取消手机订单: "Hi. I want to cancel a mobile order, and they said to call you to do it."
- 来自持续 10 分 7 秒的通话,Mar 23, 2024 2:51 PM
协助访问帐户: "I'm not able to access my Starbucks app and need help with my account access."
- 来自持续 26 分 51 秒的通话,Mar 20, 2024 4:11 PM
无法访问帐户: "I'm not able to access my Starbucks account."
- 来自持续 3 分 44 秒的通话,Mar 20, 2024 4:05 PM
关于调查优惠的问题: "Are you guys offering a Stanley Cup for answering a survey?"
- 来自持续 3 分 15 秒的通话,Feb 29, 2024 5:27 PM
星巴克卡遗失: "I lost my Starbucks card and need to stop automatic reloads and get a new card."
- 来自持续 11 分 52 秒的通话,Feb 21, 2024 9:19 PM
报告钱包丢失: "We left a wallet at the Starbucks in Burnswink, Georgia, and their phone isn't working, so we're trying to get a message to them to call us if found."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.