"Hello. You have reached Speedway. Our prepaid card business hours are Monday through Friday, eight thirty AM to five thirty PM.
Did you know you can check your card balance online at w w w speedway dot com?
If you wish to use our automated system to check the balance of your prepaid card, card, press one now.
If you would like to speak with the next available credit customer service agent, press three now.
Please hold while you're transferred to a credit customer service representative.
Thank you for calling. All of our representatives are assisting other callers at this time.
Your call is very important to us, Please stay on the line, and your call will be handled in the order it was received."
与 Speedway 的通话摘录
Monday, January 8, 2024 6:07 PM
他们可能会询问您打电话的原因（而不是菜单）
"Hello. You have reached Speedway. Our prepaid card business hours are Monday through Friday, eight thirty AM to five thirty PM.
Did you know you can check your card balance online at w w w dot speedway dot com?
You wish to use our automated system to check the balance of your prepaid card, press one now.
If you would like to speak with the next available credit customer service agent, press three now.
Please hold while you're transferred to a credit customer service representative.
Thank you for calling.
Good morning. And thank you for calling Speedway Credit Call Center. How can we help you today, please?"
与 Speedway 的通话摘录
Thursday, January 11, 2024 3:17 PM
第一个电话菜单
"Thank you for calling Speedway customer service.
We are currently working on enhancements to the Speedy reward system and are unable to merge accounts, void coupons, or void fuel discounts at this time.
For all other requests, please stay on the line.
Thank you for calling Speedway's customer service department.
Our customer service hours are seven AM to eight PM, Monday through Friday, and eight AM to five PM, Saturday and Sunday Eastern Standard Time.
Please listen closely and choose one of the following options.
For questions regarding the Speedway rewards program to include PIN resets, press one.
For questions regarding Speedway credit cards, press two."
无法解释的额外费用: "Every time I go buy something at Speedway, I find there is a dollar charge extra and this happened multiple times with separate charges on my card for no apparent reason."
- 来自持续 18 分 31 秒的通话，Apr 2, 2024 7:50 PM
暂缓处理卡问题: "I'm trying to figure out why I have a hold on my card when I've used it at Speedway before."
- 来自持续 10 分 17 秒的通话，Apr 1, 2024 8:52 PM
奖励积分消失了: "I had, like, over forty seven thousand points, now it's telling me I got nothing."
- 来自持续 6 分 7 秒的通话，Mar 14, 2024 4:18 PM
信用卡收费问题: "I was overcharged at Speedway in Florence, and the refund never came back to my card."
- 来自持续 2 分 3 秒的通话，Mar 8, 2024 11:54 PM
重置 PIN 码: "I would like to reset my PIN number."
- 来自持续 2 分 51 秒的通话，Feb 27, 2024 9:45 PM
申请 W-2 表格: "I never received my W-2 form from when I worked at Speedway last year and need it resent to the correct address."
- 来自持续 3 分 59 秒的通话，Feb 27, 2024 9:05 PM
协助获取 Speedway 积分: "My Speedway points got mixed up and I need a new PIN number."
- 来自持续 4 分 57 秒的通话，Feb 22, 2024 6:35 PM
兑换奖励积分: "I'm trying to find out if I wanted to turn in some of my rewards points."
- 来自持续 2 分 1 秒的通话，Feb 14, 2024 2:57 PM
提供个人信息: "My name is Harry Carter."
- 来自持续 5 分 15 秒的通话，Feb 8, 2024 7:58 PM
员工税表查询: "I haven't received them, so I'm trying to speak to somebody about my tax forms."