Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 9分钟 (9m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
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Get to a live person fastest: 在每个菜单上按1或0
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Reasons customers like you called recently

I need to speak to a live person for my issue of my card was used on PlayStation that I...
I want to cancel my renewal for my Minecraft realm and it’s not letting me access my se
I can’t access my service list
My ps* is stuck in safe mode and it says insert usb containing an update
My son no longer uses ps* and has not cancelled to play online. I've a pending charge o...
Hello,** **I wanted to delete an account and contacted my local support. But they could...
Hello,*I wanted to delete an account and contacted my local support. But they couldn’t...
i need to delete an account i dont use anymore
I claimed the brawlhalla play at home pack using my phone and when I turned on my ps...
I can’t acces my ps* service list
My ps* has been stolen what can I do to find it?
Me and my friend has never been able to play any game with eachother and I have no idea why
I have a physical copy of Modern Warfare. Whenever I try to launch the game it says cop...
The ps* external hard drive won’t connect
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

拨打电话800-345-7669
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间周一至周五:太平洋标准时间上午8点至晚上8点
最佳拨号时间上午8:15
将迷宫导航到人类在每个菜单上按1或0
平均等待
当前等待9
排名(电话号码中)1
排名(总体)1
替代方法电话,网络,推特,聊天
沟通质量76%
帮助质量85%
客户票2,047
信息最后更新Sat May 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

这是Playstation的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Playstation座席的工具。该电话号码是Playstation的最佳电话号码,因为像您这样的156,720客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-345-7669的呼叫的客户服务部门解决的常见问题包括Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access和其他客户服务问题。您要呼叫的Playstation呼叫中心有California, Phillipines名员工,并且根据客户而开放Mon- Fri: 8am-8pm PST。 Playstation总共有1个电话号码。与Playstation代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Playstation - by phone or otherwise

尽管800-345-7669是Playstation最好的免费电话号码,但共有4种方法可以与他们联系。根据其他Playstation个客户的说法,与他们的客户支持团队联系的下一个最佳方法是,将上述问题告知GetHuman,然后让我们找人帮助您。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过Online Help来使用Customer Service。如果您认为此信息不正确或知道与Playstation联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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