Calling this number for Netflix is an easy way to get connected with a customer service representative. When I dialed, I got a confirmation that I had reached Netflix and a message to check the Netflix website to enter an access code for the representative. I was then told to enter the access code so that the representative could enter my information and assist me faster.
As I did not have an account, I did not input any access code. Instead, I waited on hold for a representative, which the system allowed me to do. After a wait of less than five minutes, I was connected with a representative, who told me that she needed an email in order to contact me if things got disconnected or if she needed to send me information.
I provided the email I used for my Netflix account and asked her if there was any way to check which shows would be coming up on Netflix in the near future. She said that I could do that, but I'd only be able to do it if I was a subscribed customer. She told me that in order to find out which shows were coming up, I would need to log into my account and check out some of the available titles that Netflix offered.
She further explained that if I did, I could take a look at the respective trailers for those shows and find out when each was planned to return to Netflix. I thanked her for the information and hung up there, as I no longer had any questions about this interaction.
Overall, I found this interaction to be fairly easy to handle, although it was a bit simplistic. I probably would have received more of a full interaction if I'd actually had a problem for the representative to solve, but she did seem interested in at least giving me some of the basic information while pushing me toward returning to Netflix.
I didn't like that she was persistent about getting my email, as I don't think getting that information is necessary unless someone has a specific problem that requires personal interaction. I understand the need to follow company policy, but that seemed a bit unnecessary. However, most people who call this number will have an account established with Netflix, so while I wasn't a fan of it, I understand why it's in place.
I found the representative to be knowledgeable without being pushy, and I thought she was professional from start to finish. Based on this call, I would use this number if I were a genuine customer calling Netflix for assistance with my account.
该Netflix电话号码在5中排名#3,因为309,348 Netflix个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-579-7172的原因是为了解决Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show之类的问题而联系Netflix New Customers部门。据我们所知,Netflix在Colorado or Oregon or Michigan设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Netflix有5个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关866-579-7172以及在像您这样的客户的帮助下致电或联系Netflix的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Netflix应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-579-7172无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Netflix New Customers座席可以通话时给您回电。它在此处不可用,但是当Netflix以外的公司将来出现客户服务问题时,请留意此事。一旦与Netflix的New Customers部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-579-7172是Netflix最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-585-8131是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电Netflix获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为69%,而他们的总体帮助得分为30%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。