免费 · 24 hours, 7 days · Press 1 then 1 then 2 then 1 then 2 · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options. · 可用的免费工具:代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Press 0 · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options. · 可用的免费工具:代我通话、无需等待、安排我的通话
"Thank you for calling MoneyGram International.
For English, say English.
Did you know that you can save time and now check the status request a refund, or amend the transaction on MoneyGram's website?
Visit our self-service portal at w w w dot money gram dot com slash help center to quickly track, edit, or cancel your transaction online.
You can also chat with a representative on the web or with an RF.
To check the status, request a refund, or amend a transaction, say status.
For more options, say main menu.
If you know the reference number, say yes. Otherwise, say no.
For best results, we require the transaction's reference number.
Please contact the sender to get that information. If there is anything else I can help you with, say help.
Otherwise, say no. Thanks.
Please hold while I transfer you to a representative. This call may be recorded quality training or everyday business purposes or is required by law.
And may be processed in a country other than your own. If you do not consent to having your call recorded, please visit a MoneyGram agent location for assistance or complete the contact form located on our website.
Your feedback is very important to us. At the end of your call today, we would like to ask you a few questions about your experience.
This should take no more than two minutes of your time. If you would like participate in the survey once your call is complete, press one.
To skip the survey, press two."
与 Moneygram 的通话摘录
Wednesday, January 3, 2024 3:59 PM
他们可能会要求您使用拨号盘输入信息
"Thank you for calling MoneyGram International.
We are currently experiencing higher than normal call volume.
Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service.
To check the status, request a refund, or amend a transaction, say status.
For more options, say main menu.
To send a transaction, say send.
To receive a transaction, say receive.
To find an agent location or check fees and exchange rates, say agent location.
For money orders, say money orders.
If you believe you are victim of fraud, say fraud.
To change your language preference, say change language.
To hear this information again, say repeat.
If you have already sent a trans transaction you believe is fraudulent, press one.
If you suspect fraud and you have not yet sent the transaction, press two.
Please enter a number. If you have all if you know the reference number, say yes."
与 Moneygram 的通话摘录
Thursday, November 28, 2024 7:11 PM
他们可能会要求您说出或输入信息
"Thank you for calling MoneyGram International.
We are currently experiencing higher than normal call volume.
Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service.
To check the status, request a refund, or amend a transaction, say status.
For more options, say main menu.
If you know the reference number, say yes.
Otherwise, say Please say or enter your eight digit reference number."
与 Moneygram 的通话摘录
Thursday, November 21, 2024 1:38 AM
第一个电话菜单
"Thank you for calling MoneyGram International.
We are currently experiencing higher than normal call volume.
Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service.
To check the status, request a refund, or amend a transact
I'm sorry. I had difficulty understanding. To check the status, request a refund, or amend a transaction, say status or press one.
For more options, say main menu or press two."
与 Moneygram 的通话摘录
Wednesday, November 20, 2024 7:15 PM
按1后
"If you know the reference number, press one.
Otherwise, press two."
与 Moneygram 的通话摘录
Friday, June 7, 2024 2:29 PM
按2后
"To send a transaction, press one.
To receive a transaction, press two.
To find an agent location or check fees and exchange rates, press three.
For money orders, press four."
与 Moneygram 的通话摘录
Tuesday, June 11, 2024 9:21 AM
按3后
"Please enter a number.
For money orders, say month to find a MoneyGram location, press one.
For fees and exchange rates, press two."
与 Moneygram 的通话摘录
Wednesday, February 28, 2024 8:56 PM
按5后
"To if you have already sent it transaction you believe is fraudulent, press one.
If you suspect fraud and you have not yet sent the transaction, press two."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.