Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.
People call Kindle customer support for a range of reasons, including:
Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:
Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.
In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.
Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.
If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.
If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.
The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.
Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.
If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.
In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.
Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.
这是Kindle的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Kindle座席的工具。该电话号码是Kindle的最佳电话号码，因为像您这样的16,890客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答866-321-8851的呼叫的客户服务部门解决的常见问题包括Account Access, Refund a Charge, Device Support, Download Trouble, Update Account Info和其他客户服务问题。建议您告诉我们遇到了什么问题，而不要尝试致电Kindle，然后可以通过电话与他们联系。 Kindle总共有1个电话号码。与Kindle代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
866-321-8851是Kindle最好的免费电话号码，它也是与他们联系的唯一方法。根据其他Kindle客户的说法，与他们的客户支持团队联系的下一个最佳方法是，将上述问题告知GetHuman，然后让我们找人帮助您。除了尝试致电之外，最好先告诉我们上面的问题是什么。如果您认为此信息不正确或知道与Kindle联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Kindle.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.