"Thank you for calling Delta Dental. To get started, please say I'm a dental provider or I'm an insured member. To get started, what's the date of birth of the person you're calling about? That was September twenty second nineteen eighty. Is that right? My mistake. What's the date of birth of the person you're calling about? That was September twenty second nineteen seventy two. Is that right? Please tell me the member ID of the primary member. Or enter it on your phone's keypad. If it contains letters, just press the corresponding number on your keypad."

"Thank you for calling Delta Dental. To get started, please say I'm a dental provider or I'm an insured member. To get started, what's the date of birth of the person you're calling about?

What's the date of birth of the person you're calling about?
I didn't hear you. Please say or enter the two digit month two digit day, and four digit year of the birth date of the family member you're calling about."

"Thank you for calling Delta Dental. To get started, please say, I'm a dental provider or I'm an insured member. To get started, please say I'm a dental provider or I'm an insured member.

I didn't hear you. If you're calling from a dental office, press one.
Or if you already have coverage under a Delta Dental policy, press two."

"To get started, what's the date of birth of the person you're calling about? You'd like to speak with a representative. Is that right? If you need to update your name, address, email, phone number, or make changes to covered members, please say yes. Otherwise, say no. Okay. Which of the following would you like to discuss with a representative? Say eligibility and sorry. To discuss eligibility which of the following would you like to discuss with a representative? Say eligibility and benefits, claims, or something That was claims. Is that right? Thanks. Please hold while we transfer you to a representative. Please note that your call may be monitored or recorded for quality assurance purposes. In order to better serve you, please stay on the line after the call to complete a short survey.

Please say eligibility and benefits or press one.
Claims or press two, or something else or I still didn't get that."