GetHuman 的研究人员经常拨打这个 Kaiser Permanente - Maryland/Virginia 电话号码来记录电话系统。
以下是我们的研究团队对Kaiser Permanente - Maryland/Virginia电话系统问候方式的描述： Appointments or advice: press 1, Billing or claims: press 2, Plans or coverage: press 3, Locations: press 4, or for more options: press 5.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.
以下是我们从 Kaiser Permanente - Maryland/Virginia 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能会询问您打电话的原因（而不是菜单）
"Thank you for calling Kaiser Permanente member services.
If you think you are having a medical or psychiatric emergency, hang up and dial nine one one or go to the nearest hospital.
For quality of service, we may record or monitor your call.
Please briefly tell me the reason for your call."
与 Kaiser Permanente - Maryland/Virginia 的通话摘录
Thursday, April 11, 2024 5:26 PM
他们可能会要求您说出或输入信息
"If you don't know it, press one. If you or the person you're calling about is not a member, press two.
We still need to verify the member's identity.
Please have the last four digits of the Social Security number.
Date of birth, and ZIP code available. Say or enter the last four digits of the member's Social Security number."
与 Kaiser Permanente - Maryland/Virginia 的通话摘录
Saturday, March 9, 2024 2:44 AM
第一个电话菜单
"Thank you for calling Kaiser Permanente.
If you think you are having a medical or psychiatric emergency, hang up and dial nine one one or go to the nearest hospital.
For quality of service, we may record or monitor your call.
Please briefly tell me the reason for your call.
I'll need a little more information. In a few words, tell me the reason for your call.
I'll transfer you in just a moment. But before I do, I need to find out a little about why you're calling to get you to the right representative.
If you're a medical services provider, say provider or press one.
For appointments or advice, say appointments or press two."
与 Kaiser Permanente - Maryland/Virginia 的通话摘录
Tuesday, January 2, 2024 4:20 PM
营业时间是几点？我应该什么时候打电话？
Kaiser Permanente - Maryland/Virginia 负责运营此 800-777-7902 电话号码 Mon-Fri 7:30am-5:30pm ET 的呼叫中心。简短的回答是您应该调用 Friday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 76 通电话样本的分析（见上文）。
当他们和你营业时打电话
当您使用我们的免费 AI 电话拨打通话、等待或为您导航时，您还可以在他们开放且您方便的时候安排与 Kaiser Permanente - Maryland/Virginia 的通话。我们会在拨打电话之前确认您已准备就绪，以防万一。这意味着您可以提前“设置并忘记它”。