HMRC Phone Number

Calling HMRC customer service faster by GetHuman

+44 135 535 9022
Customer service
Current Wait: 17分钟 (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Reasons customers like you called recently

patricia west yh******d ** birchwood dell doncaster dn* *sy i think there is a pension...
I checked my last payment today from my previous employer and saw my tax code has been...
made a Bulk FPS thus for *months after correcting the payroll problem, tax codes for em...
We wrote to Business, Assets and International (Technical), ****, *** Parliament St, Lo...
hi is this message real??**IMPORTANT: You have a pending message from HMRC click link t...
I just registered for VAT but I have startup costs going back to July, do I need to fil...
New update on Mac has messed up my mail. Need help badly
Mobile answer phone from Denis Gray ****.***.****, for my solicitor to call them or the...
I recived an letter just today about CJRS. in the letter said I need to back to them by...
I applied for a stamp duty refund in April MRW-FA**-SZ* for £****. I have heard nothing...
I have two NI numbers can you help to with this
I received a letter to say I had paid too little tax and am owe money. I had made a re...
Hi, this may be unusual but - I am booked to go camping next week - somewhere I know we...
Just received a call on my mobile saying I have been accused of Tax Fraud and a warrant...
Hi, I would like to register with HMRC via mobile app. I came to Northern Ireland on Au...
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Our Editor's Notes on HMRC's Phone-Based Customer Care

HMRC, also known as Her Majesty's Revenue and Customs or HM Revenue and Customs, is the United Kingdom's tax collection agency. This agency determines and collects taxes for the UK, operates as the overseeing agency for some national regulations and also administers some benefit programs. As a government agency with wide-reaching powers and responsibilities, it isn't surprising that HMRC receives a lot of calls every day.

Why Do People Call HMRC Customer Support?

People call HMRC for a range of reasons, including:

  • Questions about taxes and customs duties
  • Questions about other regulatory issues, such as minimum wage concerns
  • Technical support in using online services
  • Checking employment status
  • Reporting suspected fraud
  • Questions about importing and exporting goods

Best Practices for Calling HMRC Customer Service

HMRC is a massive agency and has many different departments. Before calling, it's a good idea to verify that you have the correct phone number for the division you need to contact. In addition, different divisions have their own hours of operation, so you will want to verify those as well.

Before calling, make sure you have the following handy:

  • Information you need to identify yourself to a call center representative, which may include your National Insurance number. If you are calling on behalf of someone else, you'll need their information as well.
  • Documents that are pertinent to your case, including any correspondence between yourself and HMRC.
  • Pen and paper so that you can take notes during your conversation.

HMRC's phone systems use voice recognition to get you to the right division or representative. When you call, He asked to say in a few words what your concern is. Try to be plane and specific in what you have to say. For example, if you are calling ceased family members tax issues, you could say "deceased" and be transferred to the appropriate department.

If you are unable to use standard phone systems, HMRC does provide adaptive technologies as well, including those that meet the needs of deaf and hearing-impaired callers.

How do Consumers Feel About Calling HMRC Customer Service?

Many people in the United Kingdom are critical of the service provided by HMRC customer service representatives. This isn't entirely surprising, as many people who call HMRC are perhaps upset or confused about tax, regulatory and other less-than-pleasant matters.

Complaints tend to focus on the training of HMRC customer support representatives, who may provide poor or inaccurate advice, particularly in situations where the UK's tax codes and processes don't always apply to a caller's unique situation.

That said, there are other reports of HMRC customer service representatives providing excellent support and advice to those who call.

What Kind of Issues can HMRC Customer Service Representatives Resolve?

HMRC representatives can answer questions about areas under the HMRC's authority, including personal, commercial and business taxes. The HMRC can also work with taxpayers and their representatives on tax debt payment options, appeals and other relevant issues.

What Can't Be Resolved With a Call to HMRC Customer Service?

HMRC customer service representatives work on behalf of the United Kingdom, not individual taxpayers. In situations where complex tax or legal advice is needed, individuals and business owners are advised to hire a qualified professional.

Citizens of the United States, who may be subject to U.S. income taxes, cannot receive assistance with U.S. tax matters from HMRC. These individuals will have to speak to the Internal Revenue Service directly or contact an IRS enrolled agent in the United Kingdom who can provide advice and help.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If you get off the phone with the HMRC and feel that you did not get your questions answered or that your issue is still not resolved, don't let your frustration get you down. You still have options available to you.

The first thing to do is to review any notes you took during the call. If you did not take notes, write down or type out what you remember from your conversation. These details are useful as you escalate your case.

Next, call HMRC back. Not all customer service representatives are created equal and the next person you talk to might prove to be more helpful.

If your call does not work, seek out a different way of contacting HMRC. For general questions, HMRC is active on many social media platforms and their specialists may be able to provide you with an answer. Otherwise, send a letter to HMRC explaining your concerns or asking your question. Information on street addresses can be found on HMRC's website.

HMRC also maintains a separate department for complaints. If you can't get a resolution through HMRC's normal channels, filing a complaint might be your best option.

Customer Number +44 135 535 9022 - by the Numbers

拨打电话+44 135 535 9022
可以回叫没有
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间上午8:30
将迷宫导航到人类遵循提示
平均等待
当前等待17
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,网络
沟通质量54%
帮助质量71%
客户票7,341
信息最后更新Thu Oct 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

HMRC's Best Toll-Free/800 Customer Phone Number

这是HMRC的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到HMRC座席的工具。该电话号码是HMRC的最佳电话号码,因为像您这样的49,518客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答+44 135 535 9022的呼叫的客户服务部门解决的常见问题包括Update account information, Form request, Make a payment, Payment arrangement和其他客户服务问题。您要呼叫的HMRC呼叫中心有United Kingdom名员工,并且根据客户而开放24 hours, 7 days。 HMRC总共有3个电话号码。与HMRC代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting HMRC - by phone or otherwise

尽管+44 135 535 9022是HMRC最好的免费电话号码,但共有5种方法可以与他们联系。根据其他HMRC个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其客户服务部门的+44 161 931 9070电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过+44 161 931 9070来购买客户服务。如果您认为此信息不正确或知道与HMRC联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for HMRC.

What is GetHuman's Relationship to HMRC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HMRC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our IRS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like IRS or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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