Etsy Phone Number

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Reasons customers like you called recently

etsy account has been suspended and i don't know why
My money is in a reserve, my customer received her item, why am i not getting paid?
My credit card was charged for earrings from cute fashion shop. I have not received the...
Hello, I'm new to etsy and I'm not fully bilingual.*On some of my product sheets, the c...
Hello, I am a buyer. I have read over how to open a case, however, "select" to open a c...
I wrote down the wrong address for shipping for my order
A unauthorized charge to my debit card by Etsy.com-Julieje in the amount of $***.** on...
My account has been frozen because of inaccurate tax information. I uploaded documents...
I can't reset my password and I can't get the contact etsy button to send
I have placed an order five times, on two different accounts and every time my order ha...
Hello, I need help with order number ************Mixed Nose Studs Box *CZ Gemstones*qua...
My Order*********** This was done on ********** and today is the **th *and still haven...
In the process of setting up my Etsy shop, my account was suspended. I have NOT receive...
I cannot access the site
My account has been suspended by Etsy due to infringement issues but i cannot contact E...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Etsy's Phone-Based Customer Care

Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.

As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.

Why do People Contact Etsy Customer Support?

Contact Etsy customer support for a range of reasons:

  • Technical support with setting up an Etsy store
  • Assistance with an Etsy account
  • Billing issues
  • Disputes between buyers and sellers
  • Trademark disputes
  • Reporting inappropriate listings

Best Practices for Calling Etsy Customer Service

There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:

  • If your issue is with a seller or buyer, try to work it out with that individual before turning to Etsy.com for support. Keep in mind that Etsy is a marketplace where sellers and buyers meet to do business together. Your quickest route to a resolution is through the other party to your transaction.
  • In cases where your issue is not related to a transaction, or your attempts at resolving the issue on your own haven't worked, you'll need to log into your Etsy account and follow the instructions for completing a support request.
  • Be sure to include documentation of your concern, which may include screenshots, copies of correspondence regarding your case, as well as tracking numbers and billing statements.

How do Consumers Feel About Calling Etsy Customer Service?

In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.

What Kind of Issues can Etsy Customer Service Representative Resolve?

An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.

What Can't Be Resolved With a Call to Etsy Customer Service?

Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.

Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.

What Should You Do If You Have an Unsuccessful Call with Etsy?

If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.

  • The first thing you should do is review your correspondence with Etsy with an eye toward identifying areas of miscommunication or misunderstanding. If you can identify these areas, you can point them out in future communications.
  • Next, write back to Etsy And explain why the resolution they have offered you is unacceptable. Remain calm, polite and stick to the facts. You may find that further communication will provide you the answers or resolution you seek.
  • If your issue involves a dispute with a buyer or seller, you might want to try contacting that individual again. In some cases, a cooling-off period to a resolution of your issues.
  • Etsy does offer a community forum that is frequented by experienced Etsy.com users. Many people find the form to be very useful when it comes to getting issues resolved or developing new approaches for working with Etsy customer service.

Etsy's Best Toll-Free/800 Customer Phone Number

您到这里来查看Etsy的电话号码,实时当前等待中的等待状态以及一种跳过电话线直接转到Etsy座席的方法。有一个好消息,也有一个坏消息:一个坏消息是他们没有电话号码,但是好消息是我们确实知道如何联系Etsy并为您解决问题。在过去的18个月中,20,316个像您这样的客户来搜索Etsy的电话号码,并帮助我们确认他们没有电话号码。人们尝试致电Etsy客户支持部门的常见原因包括和其他客户服务问题。与其尝试先致电Etsy,不如先描述您的问题;因此,我们也许可以推荐一种通过网络与他们联系的最佳方式。不幸的是,Etsy目前没有任何电话号码。与Etsy代表交谈的最佳方式并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Etsy - by phone or otherwise

尽管Etsy没有免费电话号码,但有一种方法可以与他们的支持团队联系。与他们的客户支持团队联系的下一个最佳方法就是告诉GetHuman您的问题,让我们尝试找到与他们联系或针对特定问题寻求帮助的最佳方法。除了打电话以外,寻求帮助的客户的下一个最喜欢的选择是通过Online Help来使用Customer Service。如果您认为此信息不正确或知道与Etsy联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Etsy.

How GetHuman Helps If Etsy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Lyft Phone Number page. Or our Booking.com Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.

What is GetHuman's Relationship to Etsy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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