"Thank you for calling Dominion Energy Ohio. For quality and training purposes, your call will be recorded. If you are calling because you smell gas, or need to report a fire or explosion, say emergency. Otherwise, say make a payment, service order, or more options. To repeat these options, say repeat. And a fourteen dollar and ninety five cent convenience fee for commercial customers. To avoid this fee, visit dominion energy dot com or our mobile app for other payment options. You will be required to have your thirteen digit Dominion Energy account number and your credit card debit card, or bank account information to pay by phone through Paymentis Corporation. If you have your thirteen digit Dominion Energy account number, say continue. If you would like us to provide it to you, say account."

"Thank you for calling Dominion Energy Ohio. For quality and training purposes, your call will be recorded. If you are calling because you smell gas or need to report a fire or explosion, say emergency. Otherwise, say make a payment. Service order. Your estimated wait time is fifteen minutes. Rather than remain on the phone, you have the option to keep your place in line and receive a callback from an agent to assist you. If you would like us to schedule a callback, say callback. To receive a callback at this number, say this number.

To specify a different number, say different number.
Starting with the area code, please say the phone number where you can be reached by the agent."

"Thank you for calling Dominion Energy Ohio. For quality and training purposes, your call will be recorded. And a fourteen dollar and ninety five cent convenience fee for commercial customers. To avoid this fee, visit dominion energy dot com or our mobile app for other payment options. You will be required to have your thirteen digit Dominion Energy account number and your credit card debit card, or bank account information to pay by phone through Paymentis Corporation. If you have your thirteen digit Dominion Energy account number, say continue. If you would like us to provide it to you, say account. Please hold while I transfer you to our automated payment system. Wait while we locate your payment. Welcome to the Dominion Energy Ohio automated bill payment system. Powered by Paymentus Corporation. You can use the star key to skip the account number or payment method playback throughout this call. Press one. To make a payment for a residential account or press two for a nonresidential account.

Press three.
Please enter your thirteen digit account number."

"Thank you for calling Dominion Energy Ohio. For quality and training purposes, your call will be recorded. If you are calling because you smell gas or need to report a fire or explosion, say emergency. Otherwise, say make a payment, service order, or more options.

To repeat these opt if you can provide the thirteen digit account number you are calling about, say account number or press one.
If you don't know it, say your thirteen digit account number one digit at a time, or say I don't know it."

"Is this correct? Please say please hold while I look up your account information."

"Thank you for calling Dominion Energy Ohio. For quality and training purposes, your call will be recorded. If you are calling because you smell gas, or need to report a fire or explosion, say emergency. Otherwise, say make a payment, service order, or more options.

To repeat these opt if you can provide the thirteen digit account number you are calling about, say account number or press one.
If you don't know it, say I don't know it or press zero."