GetHuman 的研究人员经常拨打这个 Appalachian Power Co (VA) 电话号码来记录电话系统。
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：When asked "What are you calling about," say "Representative" (you will be asked multiple times, say "Representative" each time).
以下是我们的研究团队对Appalachian Power Co (VA)电话系统问候方式的描述： In a few words, please tell me why you are calling? (Respond to the question.)
以下是我们从 Appalachian Power Co (VA) 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能需要您帐户上的电话号码
"Are there any hazardous conditions such as a pole or a wire down?
Are the police or fire department on-site waiting for us to respond?
Thanks. From this point on, you can speak your responses or use your telephone keypad.
Please hold the line while we access your customer profile.
In order
we need to search for the account. To search by account number, say account number or press one.
To search by telephone number, say phone number or press two.
To starting with the area code, please say or enter the entire ten digit telephone number of"
与 Appalachian Power Co (VA) 的通话摘录
Saturday, January 27, 2024 11:03 PM
他们可能会询问您打电话的原因（而不是菜单）
"Welcome to Appalachian Power's customer solutions center.
This call may be recorded for quality assurance.
We are experiencing large outages across our service territory, and call wait times are longer than normal.
If you are reporting a hazardous condition such as a downed wire and the police and fire are on-site, please stay on the line.
You can report power outage and have the same access to outage information as our agents when you access outage information at appalachian power dot com slash outages or by using our mobile app.
In a few words, please tell me why you are calling."
与 Appalachian Power Co (VA) 的通话摘录
Saturday, April 13, 2024 12:16 AM
他们可能会要求您使用拨号盘输入信息
"First, let me get some information. I'm April, your digital assistant, and I can help you with that.
Say yes if you have your eleven digit account number handy.
You can find it on the top right corner of your bill, or you can
No problem. Let's try another way. Using your keypad, please enter the account holder's nine digit Social Security number."
与 Appalachian Power Co (VA) 的通话摘录
Tuesday, March 12, 2024 3:55 PM
他们可能会要求您说出或输入信息
"Say yes if you have your eleven digit account number handy.
You can find it on the top right corner of your bill, or you can say no problem."
与 Appalachian Power Co (VA) 的通话摘录
Wednesday, January 3, 2024 5:01 PM
第一个电话菜单
"Welcome to Appalachian Power's customer solution center.
This call may be recorded for quality assurance.
In a few words, please tell me why you are calling.
Are there any hazardous conditions such as a pole or a wire down?
Are the police or fire department on-site waiting for us to respond?
Sorry. I didn't get that.
Sorry. I didn't get that. Press one if there are first responders at the scene.
Press two in case there are no personnel at the scene."
与 Appalachian Power Co (VA) 的通话摘录
Sunday, February 25, 2024 8:25 PM
按2后
"This recording was made Sunday.
February twenty fifth at twelve fifty PM.
Appalachian Power is aware of and responding to outages affecting customers in your area.
We are estimating to have power restored to the majority of customers by eight PM.
For the most up to date information regarding your outage, log on to appalachian power dot com from your computer or mobile device.
We appreciate your patience, and thank you for calling.
To report your outage using our automated outage reporting system, Please remain on the line.
Thanks. From this point on, you can speak your responses or use your telephone keypad.
Please hold the line while we access your customer profile.
In order to identify the location experiencing the outage, we need to search for the account.
To repeat these options, say repeat or press the star key.
To search by account number, say account number or press one.
To search by telephone number, say phone number or press two."
与 Appalachian Power Co (VA) 的通话摘录
Sunday, February 25, 2024 8:25 PM
营业时间是几点？我应该什么时候打电话？
Appalachian Power Co (VA) 负责运营此 800-956-4237 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Thursday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 317 通电话样本的分析（见上文）。
重要提示：繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Appalachian Power Co (VA) 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Appalachian Power Co (VA) 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Appalachian Power Co (VA) 最不繁忙的一天是 Sunday。最繁忙的一天是 Wednesday，相比之下，这一天平均通话量多 152%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 317 个电话的样本。
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
最短的等待时间
我们测量了最短保持时间为 Friday。队列中等待时间最长的平均时间为 Tuesday。
最佳通话时间
总而言之，致电 Appalachian Power Co (VA) 的最佳日子是 Thursday。
为什么要拨打这个Appalachian Power Co (VA)号码？
以下是最近对 Appalachian Power Co (VA) 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似？
确认账户信息: "I'm just making sure that she's got that mailing address for me."
- 来自持续 3 分 29 秒的通话，Apr 2, 2024 8:18 PM
设置新服务: "Okay. I need to set up an account."
- 来自持续 14 分 48 秒的通话，Apr 2, 2024 8:03 PM
请求线路检查: "A tree fell behind my home and shook some power lines, I want them checked just in case."
- 来自持续 9 分 27 秒的通话，Apr 2, 2024 1:57 PM
协助支付账单: "I'm trying to pay my bill that I left late at home."
- 来自持续 6 分 13 秒的通话，Apr 2, 2024 1:44 AM
更新付款信息: "I think that it was supposed to be withdrawing, the payment was in my checking account, and I had had to get a new debit card."
- 来自持续 6 分 47 秒的通话，Mar 14, 2024 4:11 PM
查询账单支付情况: "I thought I'd check and pay this bill or see what it is."
- 来自持续 4 分 13 秒的通话，Mar 12, 2024 3:55 PM
停电报告: "I got a power outage right here at one five seven County Towne Avenue."
- 来自持续 3 分 31 秒的通话，Feb 25, 2024 8:40 PM
更多联系Appalachian Power Co (VA)客服的方式
当然，除了电话之外，还有其他方式可以联系Appalachian Power Co (VA)客服。下面我们按媒介列出了最佳方式。
Use this link to find customer service help through their website
最后，有时也是唯一的方法——可以通过其网站访问 Appalachian Power Co (VA) 客户服务。这可能意味着要先浏览帮助文章，然后才能找到表格并“被允许”向其团队提交问题，而且很少会进行实时对话，这就是为什么 GetHuman 不推荐这样做，除非这是唯一的方法。
结论和结束语
这是 Appalachian Power Co (VA) 的最佳电话号码、实时当前等待时间以及跳过这些电话线直接联系 Appalachian Power Co (VA) 代理的工具。此电话号码是 Appalachian Power Co (VA) 的最佳电话号码，因为像您这样的 660 客户在过去 18 个月内使用了此联系信息并向我们提供了反馈。接听 800-956-4237 电话的客户服务部门解决的常见问题包括 Setup service, Book appointment, Change appointment, Meter reading, Cancel service 和其他客户服务问题。与其先尝试致电 Appalachian Power Co (VA)，不如先描述您的问题；这样我们也许可以推荐一种通过电话、网络或 Twitter 联系他们的最佳方式。总共有 Appalachian Power Co (VA) 有 1 个电话号码。与 Appalachian Power Co (VA) 代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议汇编此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
GetHuman 不为 Appalachian Power Co (VA) 提供呼叫中心服务或客户支持运营。这两个组织没有关系。GetHuman 构建免费工具并共享信息以帮助像 Appalachian Power Co (VA) 这样的公司的客户。对于大型公司，包括我们的 GetHuman Phone 等工具，它允许您致电公司，但无需等待在线即可获得人工代表。 我们将继续致力于开发这些工具，以帮助像您（和我们自己！）这样的客户处理杂乱的电话菜单、等待时间和客户服务带来的困惑。只要您继续与您的朋友和亲人分享，我们就会继续努力。