"Thank you for calling Alamo Rent A Car.
Calls are monitored and recorded for quality assurance.
For information about our privacy policy, please visit privacy dot d h I dot com.
Please respond to the following questions by saying yes or no.
Are you calling to reserve a vehicle?
Thanks.
Would you like to update an existing reservation?
Got it. Are you calling for support with your Alamo Insiders membership?
I didn't understand your response. Let's try again.
Please say yes or no. Are you calling for support with your Alamo Insiders membership?
Thanks. Are you in a rental vehicle and been involved in an accident or experiencing mechanical issues?"
与 Alamo 的通话摘录
Tuesday, March 19, 2024 1:58 PM
第一个电话菜单
"Thank you for calling Alamo Rent A Car.
Calls are monitored and recorded for quality assurance.
For information about our privacy policy, please visit privacy dot d h I dot com.
Please respond to the following questions by saying yes or no.
Are you calling to reserve a vehicle?
I didn't understand your response.
Let's try again. Please say yes or no.
Are you calling to reserve a vehicle?
Sorry. I still didn't understand your response.
For all others, press five. To repeat this menu, press nine.
Please select from the following options. If you're calling to reserve a vehicle, press one.
If you would like to update an existing reservation, press two."
车辆预订问题: "They told me my car is not available and I need to wait three hours or come back tomorrow, but I want reimbursement for today and for them to exchange the cars when the convertible becomes available."
- 来自持续 13 分 28 秒的通话,Apr 13, 2024 7:33 PM
钥匙锁在车里: "I forget my keys in my car."
- 来自持续 2 分 26 秒的通话,Apr 13, 2024 3:05 PM
被锁在车外: "I forget the keys for inside the car."
- 来自持续 2 分 12 秒的通话,Apr 13, 2024 2:57 PM
预订租车查询: "I'm trying to make a reservation through Expedia. It was adding on a car for, like, seventeen dollars a day."
- 来自持续 4 分 14 秒的通话,Mar 30, 2024 1:44 PM
跟进失物招领报告: "I called a few days ago to make a lost and found report, and someone did it over the phone for me, but I haven't received any email follow-up."
- 来自持续 5 分 19 秒的通话,Mar 19, 2024 1:58 PM
账单差异: "I have a question about the extra charge on my rental after dropping off the car."
- 通话时长为 5 分钟,Mar 18, 2024 4:40 PM
机场预订错误: "The website booked me at the wrong airport, but we need to have the car in Tampa when we get there."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.