Netgear Phone Number

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888-638-4327
Customer service
Current Wait: 150分钟 (89m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

I don't have net I will like to know if my Blackhawk is working properly
Bought a ac**** wifi router..it is not talking to the modem??? Please help
I cannot access my cable moden. I have typed the serial number on the unit and I get a...
Getting ready to purchase a Netgear modem*router but want to discuss setup for my motor...
We are not able to log in to our wi-fi. Was working fine, now nothing is working. Us...
Charged for no reason
My router keeps disconnecting, when i reset it and turn it off then back on it works ag...
I received email from NETGEAR to update the firmware couple of weeks ago. I have tried...
Trying to hookup my ac****. Need help!
My ethernet switch is slow
Wifi combo unit for surfing would like to talk to tech about resolving buffering issue
Having trouble installing AX**** WiFi Extender
Membership Renewal Notice reminder. I don't have or want this service. Please stop send...
Purchased a nighthawk over a month ago on Amazon and it won't boot. Can you replace it?
I’ve been hacked and I’m in danger fbi involved hacker on my network
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netgear's Phone-Based Customer Care

Netgear is a major manufacturer and seller of computer networking products, including Wi-Fi systems, network storage hardware and VPN firewalls. As a major player in the computer networking industry, it isn't surprising that Netgear gets a lot of requests for customer service.

Why Do People Call Netgear Customer Support?

People call Netgear customer support for a range of reasons, including:

  • Obtaining product information
  • Placing orders
  • Asking for a status on orders
  • Billing inquiries
  • Technical support and troubleshooting
  • Requesting warranty service

It should be noted that Netgear provides customer support for products for the first 90 days after the day of purchase. If you want extended customer service, you'll have to pay for one of its premium subscription plans.

Best Practices for Calling Netgear Customer Service

There are several things you can do to help ensure that your call to Netgear customer service is handled quickly and professionally:

  • First, make sure that your product is within the 90-day window for free customer service or that you have a Netgear premium service subscription.
  • Next, gather the information you'll need for your call. This includes the product name, model and serial number, relevant billing statements and any previous correspondence between you and Netgear regarding your issue.
  • If you are calling for technical support, be near your device so that you can troubleshoot along with the representative.
  • Have pen and paper handy so that you can take notes during the call.

How do Consumers Feel About Calling Netgear Customer Service?

Customers seem to be generally satisfied with the quality of support provided by Netgear customer service. They are, however, often upset that no support is provided after 90 days, unless one subscribes to the premium option.

What Kind of Issues can a Netgear Customer Service Representative Resolve?

Netgear phone-based customer service representatives can resolve many issues, including product ordering assistance, providing product information, order status checks, basic troubleshooting and arranging for product returns or repairs.

What Can't Be Resolved With a Call to Netgear Customer Service?

If your hardware or software is incompatible with Netgear products, keep in mind that a customer service representative can troubleshoot and suggest workarounds. However, he or she can't resolve all technical issues involving incompatibilities. You may have to make some changes in your current set-up or return your Netgear product.

What Should You Do If You Have an Unsuccessful Call with Netgear?

If you get off the phone with Netgear and feel frustrated because you were not offered an acceptable resolution, or you feel that your questions were not answered appropriately, don't fret. You may still have options.

  • First, take out the notes you took during your call. Look them over: You may be able to identify where a miscommunication took place. When you can identify an area of misunderstanding, you'll be able to point these out during your next conversation with Netgear customer support.
  • Next, call back. The next representative you speak to may have more training, better training or more experience. He or she may be able understand your issue and deal with it appropriately.
  • If a second call isn't enough to take care of your issue, try getting in touch another way. Netgear offers email and live chat support to its customers. Using one of these methods provides you with a record of your conversation, something that can be useful if you have to escalate your case.
  • If you are past your 90-day window for free customer service, or your premium customer support subscription isn't working for you either, consider joining the Netgear community forum. This forum includes experienced users of Netgear products who may be able to help you resolve your issue.

Customer Number 888-638-4327 - by the Numbers

拨打电话888-638-4327
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间下午2:30
将迷宫导航到人类持续按1
平均等待
当前等待150
排名(电话号码中)1
排名(总体)1
替代方法电话,网络
沟通质量54%
帮助质量73%
客户票4,545
信息最后更新Sun Oct 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Netgear's Best Toll-Free/800 Customer Phone Number

这是Netgear的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Netgear座席的工具。该电话号码是Netgear的最佳电话号码,因为像您这样的21,084客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答888-638-4327的呼叫的客户服务部门解决的常见问题包括Inquire About a Product, Account Access, Refund a Charge, Device Setup, Device Support和其他客户服务问题。您要呼叫的Netgear呼叫中心有Mexico, New York, Texas, Pennsylvania名员工,并且根据客户而开放24 hours, 7 days。 Netgear总共有1个电话号码。与Netgear代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Netgear - by phone or otherwise

尽管888-638-4327是Netgear最好的免费电话号码,但是共有2种方法可以与他们联系。与他们的客户支持团队联系的下一个最佳方法就是告诉GetHuman您的问题,让我们尝试找到与他们联系或针对特定问题寻求帮助的最佳方法。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过Online Help来使用Customer Service。如果您认为此信息不正确或知道与Netgear联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Netgear.

What is GetHuman's Relationship to Netgear?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netgear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Netgear Contact Info

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