AirBnB Phone Number

Calling AirBnB customer service faster by GetHuman

855-424-7262
Customer service
Current Wait: 29分钟 (15m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 每次询问您的帐号中列出的电话号码时按0#,然后按1。如果有紧急危险,请致电当地政府。

Reasons customers like you called recently

Someone was able to book on blocked days
Hi I am miss Gan. I am a host my apartment name exquisite interior. My guest told me...
His airbnb is in kolar district
Waiting for an issuance of a full refund from Airbnb Including service fees. The host a...
I arrived . Bed bugs infested !
I need to change property type. I am not hosting an RV*Camper. I am host a campsite f...
My room has been cancelled I have yet to receive any word from anyone
I booked a Airbnb and decided to cancel the Host cancellation policy is if you cancel...
I booked a townhouse in Brooklyn NY for *****-**** and the owner had to cancel the rese...
We had a destructive renter and have had correspondence with a resolution center repres...
Guest left unfair review
I'm not able to resrve or book a room at all
I’m attempting to cancel a reservation on Airbnb and I should be able to receive a full...
Hi, we’ve been on the superhost list for several years prior to the crisis, and thought...
My reservation was canceled for no specific reason
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Customer Number 855-424-7262 - by the Numbers

拨打电话855-424-7262
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间下午2:30
将迷宫导航到人类每次询问您的帐号中列出的电话号码时按0#,然后按1。如果有紧急危险,请致电当地政府。
平均等待
当前等待29
排名(电话号码中)1
排名(总体)1
替代方法电话,网络,聊天
沟通质量32%
帮助质量74%
客户票68,973
信息最后更新Mon Oct 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB's Best Toll-Free/800 Customer Phone Number

这是AirBnB的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到AirBnB座席的工具。该电话号码是AirBnB的最佳电话号码,因为像您这样的268,830客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答855-424-7262的呼叫的客户服务部门解决的常见问题包括Change Booking, Refund a Charge, Account Access, Cancel Booking, Missing Payment和其他客户服务问题。您要呼叫的AirBnB呼叫中心有Oregon名员工,并且根据客户而开放24 hours, 7 days。 AirBnB总共有2个电话号码。与AirBnB代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting AirBnB - by phone or otherwise

尽管855-424-7262是AirBnB最好的免费电话号码,但共有4种方法可以与他们联系。根据其他AirBnB个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其国际客户服务部门的415-800-5959电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过415-800-5959来购买国际客户服务。如果您认为此信息不正确或知道与AirBnB联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for AirBnB.

What is GetHuman's Relationship to AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

AirBnB Contact Info

Other Toll-free & Customer Numbers

国际客户服务415-800-5959

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