"Thanks for calling AOL. For English, please press one.
Having trouble accessing your AOL account? Please note that telephone support is a paid premium service, but you can always reset your password online for free.
Please visit help dot a o l dot com for more details.
Otherwise, please have your credit or debit card available.
In order to best assist you, please answer a few questions about why you're calling today."
与 AOL 的通话摘录
Thursday, March 27, 2025 4:57 PM
他们可能会要求您使用拨号盘输入信息
"Hi. Thanks for calling AOL.
Due to high call volume, wait times are currently higher than normal.
If you are having trouble accessing your AOL mail at account on a third party mail client or app, reentering your password should resolve the issue.
For steps and instructional videos on how to reenter your password, please visit help dot a o l dot com, and click on the banner at the top of the page."
与 AOL 的通话摘录
Monday, November 4, 2024 6:46 PM
第一个电话菜单
"Hi. Thanks for calling AOL.
What can I help you with today? You can say reset password or press one.
Purchase AOL plan or press two.
Change my AOL plan or press three.
Billing or press four."
与 AOL 的通话摘录
Thursday, June 13, 2024 9:16 AM
按6后
"What can I help you with today?
Change my AOL plan or press three, billing or press four, or tech support or press five.
If you want to hear these options again, say repeat or press six."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
