AOL Phone Number

Calling AOL customer service faster by GetHuman

800-827-6364
Customer service
Current Wait: 22分钟 (16m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
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Reasons customers like you called recently

Some of my friends are not receiving my emails. Why? Other people are not having any t...
My wife and I use aol mail service on our browsers with Verizon email. My wife deleted...
Unable to add aol to phone email
I am not receiving my email on my computer and Ipad.*I would like to receive my email o...
I keep being asked to authenticate my account on my phone. My acct is:*****@***.com*I h...
Email from one yahoo subscriber gets a failure notice each time he tries to email me.
I had an email address: G*****@***.com.*Can you tell me what happened to it?
The email on my iPhone doesn't work the whole family's iPhone has no email
Unable to open email account..*****@***.com!!! So the screen just shows blank!!!!
IM BEING BOTHERED BY A PLAYER ON AOL WHO ALSO RUNS A LEAGUE THERE LIKE I DO THROUGH*CAS...
need change my aol password
How do I delete old email ?
Today I went to log in to my aol account and I got a message that my account password n...
Somebody hacked my account and I can’t get it back to being me. Why do I have to do to...
Password reset does not complete
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AOL's Phone-Based Customer Care

AOL is one of the oldest online services companies in the United States. It provides email services, Internet services and online forums and discussion groups to its members. With millions of users, it isn't surprising that AOL gets many requests for customer service each and every day.

Why Do People Call AOL Customer Support?

People call AOL for a range of reasons, including:

  • Help setting up new accounts
  • Help with changing or canceling accounts
  • Addressing billing issues
  • Reporting fraud or abuse
  • Technical support and troubleshooting

Best Practices for Calling AOL Customer Service

There are several things that you can to ensure that your call to AOL goes well and that you achieve a quick resolution to your issue:

Before calling, make sure you have the right number. AOL still provides Netscape support and there is a different number for these accounts. In addition, there are other numbers for Spanish language and TTY (hearing impaired services) support.

Call during support hours. Technical support is 24/7 for paid subscribers. Other requests are handled during different days and times.

Have documentation relevant to your case handy. If you are calling about a technical issue, be in front of your computer or have your device handy so that you can troubleshoot along with the representative. If you are calling about a billing issue, have your statements or invoices nearby.

Have a way of taking notes during your call. These can come in handy if you have to escalate your case.

How do Consumers Feel About Calling AOL Customer Service?

Customers are reasonably happy with AOL customer service. As a legacy Internet company, AOL has a lot of experience working with people who aren't technically savvy. AOL also values its customers and wants to keep them with the company.

What Kind of Issues can AOL Customer Service Representative Resolve?

As an entirely online company, AOL customer service representatives are able to resolve most issues, including billing issues, technical problems and issues of fraud. They are also able to process appeals of suspended and canceled accounts.

What Can't Be Resolved With a Call to AOL Customer Service?

Because of the social nature of AOL, it is impossible for the company to referee conflicts between members. Unless another member's conduct violates AOL's terms of service, an AOL representative won't be able to have that person suspended or banned from the platform.

Another issue that an AOL customer service representative won't be able to resolve is if the AOL software or its platform are incompatible with your computer, devices, or operating system. While the representative may be able to help you troubleshoot to determine whether technical problems are caused by an incompatibility, he or she may only be able to suggest a possible workaround or that you use a different device or OS.

What Should You Do If You Have an Unsuccessful Call with AOL?

If you get off the phone with an AOL representative and feel as though your question was not answered or your issue was not resolved, don't give up. You may still have options.

Review your call notes. If you didn't take notes, write down or type out what you remember from the conversation. Take note of any areas of possible miscommunication so that you can address these issues in your next call to AOL.

Next, call AOL back. The next AOL customer service representative that you speak to may have more experience or better training. This could enable him or her to understand your concerns and provide a satisfactory solution.

If the second call does not resolve your situation, try contacting AOL through its other customer service options. AOL does offer a live chat option, along with e-mail support, both of which have the advantage of providing you with a transcript of your conversation. Another option is to request help from AOL via its social media accounts.

Customer Number 800-827-6364 - by the Numbers

拨打电话800-827-6364
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部时间周一至周五上午8点至晚上8点
最佳拨号时间上午8:15
将迷宫导航到人类遵循提示
平均等待
当前等待22
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,网络
沟通质量79%
帮助质量72%
客户票3,128
信息最后更新Thu Apr 08 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

AOL's Best Toll-Free/800 Customer Phone Number

这是AOL的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到AOL座席的工具。该电话号码是AOL的最佳电话号码,因为像您这样的113,436客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-827-6364的呼叫的客户服务部门解决的常见问题包括Hacked Account, Recover Account, Reset Password, Cancel Account, Refund a Charge和其他客户服务问题。您要呼叫的AOL呼叫中心有New Mexico, Oklahoma, Florida, India名员工,并且根据客户而开放Mon-Fri 8am-8pm EST。 AOL总共有2个电话号码。与AOL代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting AOL - by phone or otherwise

尽管800-827-6364是AOL最好的免费电话号码,但共有4种方法可以与他们联系。根据其他AOL个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其会员服务部门的866-401-3158电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过866-401-3158来购买会员服务。如果您认为此信息不正确或知道与AOL联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for AOL.

What is GetHuman's Relationship to AOL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AOL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AOL Contact Info

Other Toll-free & Customer Numbers

会员服务866-401-3158

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