Xbox Help Pages

Xbox Customer FAQ, Forum, and Online Help Desk

Xbox Help @ support.xbox.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Xbox help topics searched

I would like a refund from a game my son bought unauthorized paid for through my cash a...
I want to block the Microsoft store on my xbox and* or stop and downloads of apps on my...
Hi, today I was automaticly charged for the xbox game pass ultimate subscribtion which...
I ran out of Xbox switches and need one more may yall give me another switch please Dec...
A purchase was made on my bank account that was not me, I called the fruad helpline for...
Hallo ich m*chte wissen wieso man Fifa ** nicht online spielen kann wo liegt das proble...
I want to know about the competition regarding Shang Chi sweepstakes
I forgot my password for my account and when I did I did the recover the account thingy...
I changed my Gamertag when I migrated my Minecraft account from Mojang to Microsoft and...
I run an out of school club and am looking to purchase a games console for our after sc...
Cancel pending transaction for xbox live. Haven't used it in years
Locked out off account and cannot verify my identify because my phone number is one num...
For got xbox password
Can’t change my address or zip code for using my debit card
Want to cancel subscription that started today and get a refund

Get help with my issue

Xbox Online Help at support.xbox.com - Info & Stats

服务台地址http://support.xbox.com/en-US/contact-us
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间10:45am
平均周转时间100
在达到目标的所有方法中排名3
其他通讯方式phone, chat, web
通讯客户评价84%
帮助质量等级53%
投票寻求在线帮助5,884
上次更新时间Fri Sep 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码800-469-9269

Xbox Help Pages: What to Know

这是Xbox帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Xbox的最佳客户帮助页面或常见问题解答或论坛,那么根据331,566 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(800-469-9269) 。有时,当您浏览support.xbox.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Xbox个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Xbox: General Information

Xbox有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与Xbox进行通信:phone, chat, web。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码800-469-9269的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Xbox这样的公司中的经验。

Do Xbox and GetHuman work together?

GetHuman has no relationship with Xbox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!