Lyft Help Pages

Lyft Customer FAQ, Forum, and Online Help Desk

Lyft Help @ lyft.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1pm
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Recent Lyft help topics searched

Clicked on ride choice and wouldn't let my card go through and I had more than enough...
The Lyft app took the driver to the wrong side of town and we had to pay DOUBLE to get...
My name is thomas Bandini *I’m a driver for lyft and I’m having a difficult time with m...
Whatever location that the app sent the driver to is not the location that I was actual...
I would like to know if my driver is on the way
I didn’t receive my money!! I changed my ATM card but the check account number is the same!!
I need to change a incorrect pickup location. My pickup address
Nothing happened the app didn’t let me rate my driver. It should be * stars can you fix...
I was double charged for one ride today now stuck cannot get home because you double ch...
Can you drive for Lyft just in your area
My refund for a ride I cancelled
Yes it shows I'm being charge **.** for lyft and I did not ask for a lyft. I would like...
My money was taken * times
I was in a Lyft car with a driver named Harvey, and my Lyft cancelled and assigned me t...
I have been trying to cancel a ride for a while now.*I was trying to schedule a future...

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Lyft Online Help at lyft.com - Info & Stats

服务台地址https://www.lyft.com/help/contact/passenger
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间1pm
平均周转时间38
在达到目标的所有方法中排名1
其他通讯方式web, twitter
通讯客户评价57%
帮助质量等级87%
投票寻求在线帮助2,099
上次更新时间Sun Oct 02 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Lyft Help Pages: What to Know

这是Lyft帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Lyft的最佳客户帮助页面或常见问题解答或论坛,那么根据564,714 GetHuman用户在过去12个月中,这是最佳的切入点。有时,当您浏览lyft.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Lyft个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Lyft: General Information

Lyft幸运的是,即使您无法通过电话呼叫,它也有一个用于客户服务的页面或在线帮助台。总共可以使用2种不同的媒体与Lyft进行通信:web, twitter。如果您在此信息中发现任何错误,请务必告知GetHuman。我们尝试从每月访问的数百万客户中收集和共享最佳信息,并向他们介绍他们在Lyft这样的公司中的经验。

Do Lyft and GetHuman work together?

GetHuman has no relationship with Lyft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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