Ancestry.com Help Pages

Ancestry.com Customer FAQ, Forum, and Online Help Desk

Ancestry.com Help @ ancestry.custhelp.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 3pm
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Recent Ancestry.com help topics searched

I lost my Activation code for my DNA test, so I need new one. Never got to activate.
Last month I contacted Ancestry and requested cancellation of my father's account as he...
can't correct tree esther eva nahf's parent was ava isabelle nahf and hers were emma i...
Questions about ancestry matches
My mom has dementia and I was helping her sign up to register her DNA kit activated. S...
I need a new username.*My password works as a as I know but I can't get my sign-in name...
I want to transfer my account to my daughter please. How do I do that? *Thank you
An ancestry dna user has continued to harass matches from her dna report despite having...
Someone used my credit card for a subscription and took fifty dollars off my card
I keep getting treated like I am not subscribed....I get to see my hints then get turne...
I want to delete my account and no matter if I type in the most recent code or copy and...
I cannot view the images (census records or all other records). Under the image to be...
Fairly recent membership ...*Need to speak to a rep to verify best way to get started...
I can not get into my matches m, it says server unavailable for months now. I would lik...
Susceribed to FTM about * weeks ago. Downloaded old tree info. Cant get a family group...

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Ancestry.com Online Help at ancestry.custhelp.com - Info & Stats

服务台地址http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_main.php?offerid=0:679:0&p_sid=ROSrv5Lk
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间3pm
平均周转时间100
在达到目标的所有方法中排名3
其他通讯方式phone, email, web
通讯客户评价72%
帮助质量等级56%
投票寻求在线帮助241
上次更新时间Mon Sep 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码800-262-3787

Ancestry.com Help Pages: What to Know

这是Ancestry.com帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Ancestry.com的最佳客户帮助页面或常见问题解答或论坛,那么根据70,380 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(800-262-3787) 。有时,当您浏览ancestry.custhelp.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Ancestry.com个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Ancestry.com: General Information

Ancestry.com有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与Ancestry.com进行通信:phone, email, web。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码800-262-3787的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Ancestry.com这样的公司中的经验。

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