Ancestry.com Help Pages

Ancestry.com Customer FAQ, Forum, and Online Help Desk

Ancestry.com Help @ ancestry.custhelp.com
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Average time to fix: (100 hours)
Busiest time: 10:45am
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Recent Ancestry.com help topics searched

My mother-in-law and father-in-law (deceased) James D. Mathews, Sr and Rose Evelyn Davi...
I wont to buy a extra kit .
I was working on saving hints to my tree when I was suddenly kicked off Ancestry. When...
When I try to log into Ancestry I get a notification that access has been denied. I was...
I had an unauthorized charge of **.** on my credit card want a refund and cancel subscription
I was charged **.** on my citibank credit card .lt is an unauthorized charge please ref...
I was billed **.** l don't know why? I only wanted * day free .Want my refund .it is a...
I was in ancestry a couple of days ago and was kicked out. When I key in Ancestry.com...
I cancelled my membership back in February ** **** because I got the notification that...
I got kicked out of ancestry. I keep getting an access denied error ** message. How c...
I bought * DNA kit-My husband has never received anything from you-I gave both emails...
Had to purchase a new home desktop computer with Windows ** installed. Reloaded Ances...
Had to buy a new desktop computer with Windows ** installed. Family Tree Maker **** wi...
Mailing out of country. *How long does sample stay good for? Can it be mailed to you wi...
Had to get a new computer with Windows **. Reinstalled Family Tree Maker ****. Applic...
I called to cancel my account before it renews tomorrow. The recording said I would be...
My bank account was debited by Ancestry for a charge that I did not authorize. It cause...

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Ancestry.com Online Help at ancestry.custhelp.com - Info & Stats

服务台地址http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_main.php?offerid=0:679:0&p_sid=ROSrv5Lk
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间10:45am
平均周转时间100
在达到目标的所有方法中排名3
其他通讯方式phone, email, web
通讯客户评价56%
帮助质量等级72%
投票寻求在线帮助216
上次更新时间Sat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码800-262-3787

Ancestry.com Help Pages: What to Know

这是Ancestry.com帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Ancestry.com的最佳客户帮助页面或常见问题解答或论坛,那么根据70,380 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(800-262-3787) 。有时,当您浏览ancestry.custhelp.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Ancestry.com个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Ancestry.com: General Information

Ancestry.com有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与Ancestry.com进行通信:phone, email, web。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码800-262-3787的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Ancestry.com这样的公司中的经验。

Do Ancestry.com and GetHuman work together?

GetHuman has no relationship with Ancestry.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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