Ancestry.com Help Pages
Ancestry.com Customer FAQ, Forum, and Online Help Desk
Ancestry.com Help @ ancestry.custhelp.com
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my wife GILLIAN ANN FAULKNER ,has a subscription to ancestry ,for her family tree work...
I placed an order it said it didn’t go through. Then I placed another order and they bo...
I would like to request an Invoice of my account. I have been using this account for at...
Cancel my ** day trial. Do not charge me-it ends today.
I canceled my membership today and I’d like to know if I could get a refund for the pas...
I was a regular member some years ago. I've been trying without success to sign in to m...
I got changed ***.** n I did not do this thay could not find it I want a refund referen...
Hi*Before the last dna update. it was saying that I was an Armenian. but now it says ju...
I was supposed to have a * month subscription provided by ancestry and I have been char...
We have been charged **.** Jan **** Aprit **** July **** and Aug ****.
We canceled this membershp and returned the product on ********** Case * ******** CO...
You have me locked out. It says start free trial. I'm already a member. And you have wi...
Good morning. My name is Marc Stern and I would like to thank Ancestry for helping me f...
Did not authorize payment. Please cancel payment before it goes through.
I mailed in a dna kit back to you guys for a refund. I’m trying to see if it has been r...
I purchased a DNA test for my son back in December. Still, no answer has he gotten bac...
What do you mean I haven't said what Ancestry should do to correct the problem? Make it...
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Ancestry.com Online Help at ancestry.custhelp.com - Info & Stats
服务台时间24 hours, 7 days
其他通讯方式phone, email, web
上次更新时间Mon Nov 29 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Ancestry.com Help Pages: What to Know
这是Ancestry.com帮助页面，大多数客户在遇到客户服务问题时便会从这里开始，外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Ancestry.com的最佳客户帮助页面或常见问题解答或论坛，那么根据70,380 GetHuman用户在过去12个月中，这是最佳的切入点。如果您无法打电话或不想立即等待，使用他们的在线帮助台是一种很好的致电方式，但是他们也有我们上面显示的电话号码（800-262-3787） 。有时，当您浏览ancestry.custhelp.com上的各种帮助主题和内容时，最终需要与客户服务部门的某个人来回交流，在这种情况下，他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话，则可以很慢地解决该问题。您可能要花几个小时或一天的时间，而不会收到Ancestry.com个代理商的答复。但是，从好的方面来说，与来回与客户服务代表通电话相比，往返总的来说可以减少时间。
Contacting Ancestry.com: General Information
Ancestry.com有一个用于客户服务的页面或在线帮助台，但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与Ancestry.com进行通信：phone, email, web。再说一次，如果您没有意识到这是一个选择，而是希望与某人进行对话，则可以给他们打电话。但是，请查看我们有关其电话号码800-262-3787的信息，以获取更多详细信息，例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误，请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息，并向我们介绍他们在Ancestry.com这样的公司中的经验。
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