The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.
People call the US Postal Service for a range of reasons, including:
The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.
When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.
Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the USPS.com website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.
Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.
US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:
Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.
There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.
If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.
First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.
Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.
If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.
Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.
While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.
这是US Postal Service的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到US Postal Service座席的工具。该电话号码是US Postal Service的最佳电话号码，因为像您这样的379,728客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答800-275-8777的呼叫的客户服务部门解决的常见问题包括Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge和其他客户服务问题。您要呼叫的US Postal Service呼叫中心有Michigan, California名员工，并且根据客户而开放Mon-Fri 8am-8:30pm, Sat 8am-6pm EST。 US Postal Service总共有6个电话号码。与US Postal Service代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管800-275-8777是US Postal Service最好的免费电话号码，但共有11种方法可以与他们联系。根据其他US Postal Service个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其非邮政个人部门的800-610-8734电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过800-610-8734来购买非邮政个人。如果您认为此信息不正确或知道与US Postal Service联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for US Postal Service.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.