AirBnB Help Pages

AirBnB Customer FAQ, Forum, and Online Help Desk

AirBnB Help @
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent AirBnB help topics searched

I could not access my account, as I don't remember what email I used. I have created th...
I cannot pay for a booking as my phn number is connected to an old email address. I als...
I am a host in Airbnb and Airbnb has not been releasing my pay out. I’ve done everythin...
I don’t know which ID to use to verify a booking. The one whose card we used or the one...
My listing was unlisted for no reason and aitbnb has let me hang for days. I tried chat...
No hot water for ** hours,and no heater for ** hours*They sent someone to fix but he wa...
We are staying in Paris*At * rue assomption*Paris*We have no heat for ** hours*And no h...
Can’t verify my identity. I have a valid passport and it still won’t let me continue wi...
I am from Canada currently staying in Mexico. I am trying to book something but the pr...
I'm continuously having errors when trying to finish booking:*Let’s try that again*Unfo...
Dear Sir or Madam,**I would like to make the following booking. Previously my account w...
Canceled my booking but didn’t get refunded or a confirmation code
I did not get refunded for a cancellation request I made nor did I get a cancellation c...
Guest cancelled, did not get three bookings from **% promo, would like reinstated
Guest did not cancel their reservation, but it was cancelled in Airbnb.
The host cannot provide the property as listed. Host contacted me with less than three...

Get help with my issue

AirBnB Online Help at - Info & Stats

与您互动的部门Customer Service
服务台时间24 hours, 7 days
其他通讯方式phone, web, chat
上次更新时间Sat Feb 04 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB Help Pages: What to Know

这是AirBnB帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找AirBnB的最佳客户帮助页面或常见问题解答或论坛,那么根据268,830 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(855-424-7262) 。有时,当您浏览airbnb.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到AirBnB个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting AirBnB: General Information

AirBnB有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与AirBnB进行通信:phone, web, chat。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码855-424-7262的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在AirBnB这样的公司中的经验。

Do AirBnB and GetHuman work together?

GetHuman has no relationship with AirBnB and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!