Nextdoor.com 客户常见问题解答

最佳答案和操作指南

如何联系Nextdoor.com客户服务?

我们最常被问到的问题是如何与 Nextdoor.com 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何通过Nextdoor.com更改地址?

Nextdoor 可以成为向邻居寻求帮助的宝贵资源。如果您开设了账户但随后更改了地点,我们可以...

如何恢复我的隔壁帐户?

您是否失去了使用Nextdoor帐户的权限?您可以使用这些有用的提示,通过几个简单的步骤来恢复它。
询问有关Nextdoor.com客户服务的任何问题,立即获得答案。

最近 Nextdoor.com 个客户问题

How can i delete notifications on my phone, android

To delete Nextdoor notifications on your Android phone, first open the Nextdoor app. From there, head over to your profile by tapping on the icon in the bottom right corner. Then, select 'Settings'. Underneath the 'Notifications' section, you can customize what types of notifications you receive, including email, text, and push notifications. If you wish to reduce or stop notifications, deselect the types you no longer want to receive. Please note you can't delete individual notifications, but you can manage what notifications you receive in the future this way.
询问时间:Jun 7, 2024 4:08 PM

How do I register at a new address? I am continually sent back to my old address

If you've moved and need to register a new address on Nextdoor, you would first need to navigate to your account settings. Under 'Your Locations', choose 'Add a new location' and enter your new address. Choose whether you would like to confirm via postcard, phone or credit card, and then follow the instructions on the site. Please note, if your new home isn't in the same neighborhood as your old one, you'll need to create a new Nextdoor account. Make sure to remove your old address to stop notifications from your previous neighborhood.
询问时间:Apr 24, 2024 1:54 PM

How can I only use my last name initial, instead of using the entire name?

On Nextdoor, safety and trust are very important. To maintain this, each member is required to use their real name and verify their address. However, depending on the local policies for your neighborhood network, you may be able to display just the first initial of your last name. To do this, contact Nextdoor Support to adjust your name settings. If your request can be accommodated, Nextdoor Support will apply the change for you. Please do note that this option is not available in all areas and circumstances due to varying policies and regulations.
询问时间:Apr 23, 2024 5:06 AM

My account was suspended until April 15th. Today is April 15th and I am not able to log in to my account.

We're sorry for the inconvenience. Sometimes, suspension removal processes may take some time due to different time zones or potential technical hiccups. We advise waiting until the end of the day and attempting again. If the suspension remains, it may be best for you to check the email address associated with your account for any updates or additional information provided by Nextdoor.com. They usually communicate important account updates through email.
询问时间:Apr 15, 2024 1:45 PM

Would like to cancel my advertising but no option to remove credit card. This is a scam!!!!!!!!!!!!!!

We're sorry to hear about your frustration. To stop advertising with Nextdoor and remove your credit card, please follow these steps: Log into your Nextdoor account. Go to your profile settings and navigate to the payments section. Here, you can remove the payment method associated with your account. To stop advertising, you need to pause or delete your current campaigns. If you've scheduled future campaigns, make sure to cancel those as well. Please note, some transactions might still process after the card is removed if they were initiated prior to the removal of your card. If you're still having trouble, we'd suggest reaching out to Nextdoor Support for further help.
询问时间:Apr 12, 2024 10:57 PM

帮助我解决Nextdoor.com客户服务问题

Account Management

如何通过Nextdoor.com更改地址?

Nextdoor 可以成为向邻居寻求帮助的宝贵资源。如果您开设了账户但随后更改了地点,我们可以...

如何恢复我的隔壁帐户?

您是否失去了使用Nextdoor帐户的权限?您可以使用这些有用的提示,通过几个简单的步骤来恢复它。

如果我无法通过Nextdoor验证我的帐户怎么办?

如果您在验证 Nextdoor 帐户时遇到问题,您可以通过这些有用的提示寻求客户服务代表的帮助......

我可以更改我的 Nextdoor 用户名吗?

是的,您可以更改您的 Nextdoor 用户名。要更新您的用户名,请转到您的 Nextdoor 帐户设置并单击“编辑个人资料”...

Technical Support

如果Nextdoor应用程序出现问题该怎么办?

如果您的 Nextdoor 应用程序出现问题,可能有多种不同的原因造成。这里有一些有用的提示...

Device Compatibility

我可以在多个设备上使用 Nextdoor 吗?

是的,您绝对可以在多个设备上使用 Nextdoor。 Nextdoor 的设计目的是可以通过各种设备进行访问,包括智能手机、...

Privacy Concerns

Nextdoor 上的私人消息真的是私人的吗?

是的,Nextdoor 上的私人消息确实是私人的。当您向 Nextdoor 上的其他成员发送消息时,该消息会被加密并且可以...

Multiple Accounts

我可以为不同的地址创建多个 Nextdoor 帐户吗?

不可以,您不能为不同的地址创建多个 Nextdoor 帐户。 Nextdoor 旨在连接同一地区的邻居......

Marketing and Selling

我可以使用 Nextdoor 来销售商品或宣传我的业务吗?

是的,在某些情况下您可以使用 Nextdoor 来销售商品或宣传您的业务。 Nextdoor 提供了一个名为“字数统计:120”的指定部分...
我们会查看客户向 GetHuman 报告的 Nextdoor.com 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Nextdoor.com 个问题
常见问题目录

与专家聊天

我们与一家位于加利福尼亚州的专家帮助公司合作,为您提供 24/7 的技术支持专家。立即享受 5 美元的一周试用会员资格并获得真正的支持技术人员的帮助。
与专家交谈

为更多公司提供答案

此页面是否有帮助?需要工作
共享是GetHuman免费客户服务联系信息和工具的强大力量。你可以帮忙!