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Netflix (UK) 客户常见问题解答

最佳答案和操作指南

Netflix (UK) 的电话号码是多少?

我们最常被问到的问题是如何与 Netflix (UK) 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何恢复我的 Netflix(英国)帐户?

如果您忘记了Netflix登录信息,仍然可以通过这些有用的提示来恢复帐户。

如何取消我的 Netflix(英国)帐户?

如果您不再需要 Netflix 订阅,可以轻松取消您的 Netflix 英国帐户吗?您只需几个简单的步骤即可完成...
询问有关Netflix (UK)客户服务的任何问题,立即获得答案。

最近 Netflix (UK) 个客户问题

How do I change my email address as the old one no longer exists

To change your email address on Netflix (UK), sign in to your account. Go to "Account" and select "Membership & Billing." There you can update your email address. If you cannot access your account because you no longer have access to the old email, you may need to reset your password to the associated email or use any available account recovery options.
询问时间:Sep 15, 2024 1:58 PM

how can I notify netflix re change of payment card phone number please

To notify Netflix of a change in your payment card or update your phone number, you can go to the "Account" section on the Netflix website. From there, you can update your payment information under "Billing details" and adjust your phone number under "Account preferences".
询问时间:Jul 11, 2024 12:04 PM

How do I cancel this monthly payment?

To cancel your Netflix subscription in the UK, sign in to Netflix, go to the "Account" page, and select "Cancel Membership" under the "Membership & Billing" section. Follow the prompts to complete the cancellation.
询问时间:Jul 3, 2024 10:50 AM

I don't remember my password and don't have access to my old phone number either.

If you've forgotten your Netflix password and don't have access to your old phone number, you can still reset your password via email. Navigate to the sign in page and select "Need help?" Then, select "Email" under the Reset your password header. Enter your email address and select "Email Me." You will then receive an email with instructions for resetting your password. If you don't have access to the email address associated with your Netflix account either, it would be best to create a new Netflix account. Please note that subscription fees, if any, will apply.
询问时间:Jun 19, 2024 10:27 AM

How much is the Standard Netflix package?

The Standard Netflix subscription package in the UK currently costs £9.99 per month. This plan allows you to stream Netflix on two screens at the same time in high definition (HD). Please note that the price and package offerings are subject to changes by Netflix at their discretion.
询问时间:Jun 7, 2024 3:23 PM

帮助我解决Netflix (UK)客户服务问题

Account Management

如何恢复我的 Netflix(英国)帐户?

如果您忘记了Netflix登录信息,仍然可以通过这些有用的提示来恢复帐户。

如何取消我的 Netflix(英国)帐户?

如果您不再需要 Netflix 订阅,可以轻松取消您的 Netflix 英国帐户吗?您只需几个简单的步骤即可完成...

如何对 Netflix(英国)的收费提出争议?

通常情况下,Netflix 只会向您收取一次费用,但一些客户已投诉称 Netflix 上出现了多次收费。

Device Compatibility

我可以同时在多个设备上观看 Netflix(英国)吗?

是的,您可以在多个设备上同时观看 Netflix(英国)。 Netflix 提供不同的计划,允许在多个...

哪些设备与 Netflix(英国)兼容?

Netflix(英国)与多种设备兼容,让您可以方便地访问自己喜爱的节目和电影。您可以轻松...

Streaming Quality

Netflix(英国)流媒体的视频质量如何?

Netflix(英国)流媒体的视频质量因订阅计划和所使用的设备而异。 Netflix 提供三种视频...

Offline Viewing

我可以在 Netflix(英国)下载节目和电影以供离线观看吗?

是的,Netflix(英国)允许您下载节目和电影以供离线观看。此功能可在智能手机的 Netflix 应用程序上使用...

Parental Controls

Netflix(英国)是否提供家长控制?

是的,Netflix(英国)提供家长控制功能,帮助家长确保为孩子提供合适的内容。通过家长控制...

Payment Methods

Netflix(英国)订阅接受哪些付款方式?

对于 Netflix(英国)订阅,接受多种付款方式,为用户提供方便的选择。已接受的付款...

Subtitles

Netflix(英国)上的外语内容是否提供字幕?

是的,英国 Netflix 上的外语内容提供字幕。 Netflix 提供多种外国字幕...
我们会查看客户向 GetHuman 报告的 Netflix (UK) 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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常见问题目录

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