Big Fish Games 客户常见问题解答

最佳答案和操作指南

Big Fish Games 的电话号码是多少?

我们最常被问到的问题是如何与 Big Fish Games 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何取消我的 Big Fish Games 订阅?

因此,无论您使用的是 Big Fish Games 网站还是应用程序,取消订阅的过程都相对简单......

如何恢复我的Big Fish游戏帐户?

无论您是忘记密码还是失去访问权限,都有很多方法可以恢复您的 Big Fish 帐户。查看...
询问有关Big Fish Games客户服务的任何问题,立即获得答案。

最近 Big Fish Games 个客户问题

Today I bought Fear for Sale: Il Cinema dell'Orrore Edizione Speciale but I cant't download it. Error 1404

We're sorry to hear you're having trouble with your game download. Error 1404 typically occurs when there's an issue with your internet connection or if your device doesn't meet game's system requirements. Kindly check your internet connection, restart your computer, and try the download again. If the problem persists, verify that your device meets the minimum system requirements to run the game which typically includes adequate storage space, the right operating system and the compatible driver. If all these conditions are met and the error persists, there might be a system glitch. In that case, uninstall and reinstall the Big Fish Games app, then attempt to download the game again.
询问时间:Mar 19, 2024 5:40 PM

Have had Bookworm games for years. tyring to download on new pc with windows 11 and won't work?

We're sorry to hear that you're having trouble downloading Bookworm on your new PC with Windows 11. This could be due to compatibility issues. It's recommended to try running the game in compatibility mode. Right-click the game icon and select 'Properties', then click on the 'Compatibility' tab. From there, select the version of Windows the game was designed for. If the issue persists, it might be that the game hasn't been updated for Windows 11 yet. Unfortunately, this is outside of our control and rests with the game developer. We suggest keeping your game and system updated and checking back for any changes.
询问时间:Mar 18, 2024 1:29 PM

This is new… I used to be able to email Big Fish VIP to redeem tickets for chips. Can I still do that some way?

No, you can no longer email Big Fish VIP to redeem tickets for chips. The process has since changed. Now, tickets can typically be redeemed directly within the specific Big Fish Casino app where they were won. You must convert them into chips or use them in the intended manner which is stipulated within the game itself. If you encounter any difficulties or issues, make sure to look for in-game or application help resources for guidance and further assistance.
询问时间:Mar 10, 2024 7:31 AM

How do I recover old big fish management account. Account used on old computer with old email address

To recover your old Big Fish account, you can start by visiting the Big Fish Games website. Click on the "Sign In" option and then on the "Forgot Your Password?" link. Enter the old email address associated with the account. You should receive an email with instructions to reset your password. If you no longer have access to this old email account, you may need to create a new Big Fish Games account. Unfortunately, we cannot retrieve game histories or transfer games between accounts. We recommend keeping your account details current to avoid these situations.
询问时间:Feb 18, 2024 1:23 PM

帮助我解决Big Fish Games客户服务问题

Account Management

如何取消我的 Big Fish Games 订阅?

因此,无论您使用的是 Big Fish Games 网站还是应用程序,取消订阅的过程都相对简单......

如何恢复我的Big Fish游戏帐户?

无论您是忘记密码还是失去访问权限,都有很多方法可以恢复您的 Big Fish 帐户。查看...

如何更新我的付款信息?

要更新您在 Big Fish Games 上的付款信息,只需登录您的帐户并转到“我的帐户”部分即可。从那里,...

Sharing Accounts

我可以与其他人共享我的 Big Fish Games 帐户吗?

不可以,不允许与其他人共享您的 Big Fish Games 帐户。每个 Big Fish Games 帐户仅供个人使用...

Refund Policy

Big Fish Games 的退款政策是什么?

Big Fish Games 拥有方便且客户友好的退款政策。如果您对购买不满意,可以联系客户...

Download Restrictions

游戏下载有任何限制吗?

是的,从 Big Fish Games 下载游戏有一定的限制。这些限制根据游戏类型和...

Game Club Credits

什么是 Big Fish Game Club 积分以及如何使用它们?

大鱼游戏俱乐部积分是提供给大鱼游戏俱乐部会员的奖励系统。这些学分可以通过各种方式获得...

Mobile Gaming

我可以在移动设备上玩大鱼游戏吗?

是的,您可以在移动设备上玩大鱼游戏。 Big Fish Games 提供广泛的手机游戏,兼容...

Smart TV App

是否有适用于智能电视的 Big Fish Games 应用程序?

是的,Big Fish Games 有一个适用于智能电视的应用程序。通过大鱼游戏应用程序,您可以直接享受各种各样的游戏...
我们会查看客户向 GetHuman 报告的 Big Fish Games 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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常见问题目录

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