Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · 客户服务
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I was not given an info notice and a delivery attempt was not made I was home all day
My pckg not delivered because I need to sign
i like to speak to a live person
I put the wrong address on a pkg so went to that address. I assume the pkg is still in...
I my package needs to be signed for in person but I don’t know what location my package...
Package delivered red at locker
Package failed to be delivered. Need to give updated shipping information
I never received my packed. I would like to know where it is
I need to talk to someone about delivery instructions
Tracking says more address info is needed but I can't log in to provide it. I need to p...
Package is lost in Transit
Amazon indicates the package was picked up on November *st. There’s been no activity si...
Tracking a package and would like to find an eta to make sure somebody is there to receive
i cant get in touch with customer service, i have tried ** times
Would need to verify delivery schedule as I will not be home after *pm and I have a pac...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Online Help
Online Help

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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