Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · 客户服务
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I received a package from through UPS and I did not order the package and I don't even...
I am having trouble receiving a package. I need to change the shipping address in order...
This is Denise with Donohoe and Stapleton in Montgomery Alabama. We received a package...
My package arrived at Macon, Ga UPS facility. Can I pick it up there instead of being d...
I have an Amazon pickup that ups hasn't picked up.
I would like to speak to a human
I had a package sent to me ups next day air on June **th. I have yet to receive it. Whe...
A package was sent to me ups next day air. I have yet to receive it. What’s the problem...
Do not leave packages on ground at mailbox
Hello, Our receivers pay COD for every UPS delivery. Please help to change that. *Pleas...
Tracking * *ZE****************My packages are being delivered to the access point...
I rerouted a package I was supposed to sign for to a drop location they confirmed that...
They never knocked,called,or texted me as instructed.I called and they said I could pic...
More customer issues

Help me with my issue

UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Online Help
Online Help

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!