免费 · 24 hours, 7 days · Press 1; at prompt press 3; at prompt press 2; at prompt press 4. · How would you like to look up your account? By phone number or account number? · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
以下是我们的研究团队对RCN电话系统问候方式的描述： How would you like to look up your account? By phone number or account number?
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Say "New Customer" at the first menu. Next, say either "Home or Business." Then don't press anything, just hold the line until you are transferred.
"Thank you for calling Astound Broadband.
Your call will be recorded for quality assurance. And for security purposes, you will likely be asked to verify your account PIN located on your statement."
与 RCN 的通话摘录
Wednesday, July 10, 2024 10:06 PM
他们可能会询问您打电话的原因（而不是菜单）
"Thank you for calling Astound Broadband.
How would you like to look up your account? By phone number or account number, or you can say new customer."
与 RCN 的通话摘录
Friday, October 11, 2024 3:46 PM
他们可能需要查找您的帐户
"Thank you for calling Astound Broadband.
How would you like to look again, how would you like to look up your account?"
与 RCN 的通话摘录
Thursday, August 15, 2024 4:15 AM
第一个电话菜单
"Thanks for calling Astound Broadband powered by RCN.
How would you like to look up your account?
By phone number or account number, or you can say new customer.
Again, how would you like to look up your account?
You can say phone number, account number, or if you don't have an account, just say new customer.
I still didn't catch that.
Let's try it this way. To look up your account using your phone number, press one.
To use your account number, press two.
If you're a new customer, press three."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.