"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at Keurig dot com to view frequently asked questions, self help, and maintenance videos, or simply to browse through our selection of over four hundred varieties of beverages.
Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two.
To repeat these options We value feedback from our customers and would encourage you to take a four question survey about your experience today.
If you'd like to participate, please remain on the line at the end of your call."
与 Keurig 的通话摘录
Tuesday, January 30, 2024 9:37 PM
第一个电话菜单
"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at keurig dot com to view frequently asked questions, self help, and maintenance videos.
Or simply to browse through our selection of over four hundred varieties of beverages, Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two.
To repeat these options, please press eight."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Keurig 咖啡机出现故障: "I cleaned it with the Keurig cleaner, you know, descaler, and then I let it sit for a while, then I tried to put water through, and it won't do anything."
- 来自持续 12 分 33 秒的通话，Mar 30, 2024 5:17 PM
Keurig 咖啡机故障: "My son bought a cold cup single Keurig in December and the power doesn't come on anymore."
- 来自持续 10 分 28 秒的通话，Mar 27, 2024 2:33 PM
Keurig 咖啡胶囊出现问题: "It's telling me, oops, not the right one, even though I'm using Keurig's cups."
- 来自持续 25 分 37 秒的通话，Mar 9, 2024 7:42 PM
多台 Keurig 咖啡机出现故障: "I've probably gone through about four in the last two or three years."
- 来自持续 17 分 38 秒的通话，Feb 28, 2024 5:08 PM
拿铁杯盖丢失: "I bought my son the fancy Keurig that makes lattes and the plastic lid for the latte cup was missing."
- 来自持续 18 分 56 秒的通话，Feb 13, 2024 4:13 PM
拿铁咖啡机盖子丢失: "I bought the Keurig latte maker for my son but the plastic lid for the milk maker was missing from the box."
- 来自持续 7 分 53 秒的通话，Feb 5, 2024 9:10 PM
下单咖啡: "I still wanna order my Green Mountain Nantucket."
- 来自持续 4 分 1 秒的通话，Jan 30, 2024 9:37 PM
产品咨询: "How many models are there? I have one here."