"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at Keurig dot com to view frequently asked questions, self help, and maintenance videos, or simply to browse through our selection of over four hundred varieties of beverages.
Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two.
To repeat these options We value feedback from our customers and would encourage you to take a four question survey about your experience today.
If you'd like to participate, please remain on the line at the end of your call."
与 Keurig 的通话摘录
Tuesday, January 30, 2024 9:37 PM
第一个电话菜单
"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at keurig dot com to view frequently asked questions, self help, and maintenance videos.
Or simply to browse through our selection of over four hundred varieties of beverages, Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two.
To repeat these options, please press eight."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
客户为何致电Keurig
以下是最近对 Keurig 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似？
需要技术帮助: "I just need technical help to see if this thing is fixable or whether I need to return it for a new one."
- 来自持续 8 分 34 秒的通话，Mar 20, 2025 3:07 PM
Keurig 装置不工作: "It was working, and then one day, when I was in the middle of making a cup of coffee, it just shut off."
- 来自持续 16 分 10 秒的通话，Mar 17, 2025 10:26 PM
Keurig 不煮咖啡: "But then when you press a cup size, it will start, and it will turn itself off."
- 来自持续 18 分 53 秒的通话，Mar 10, 2025 4:17 PM
关于咖啡味道的投诉: "I have bought, like, two or three packages of the veranda, the decaf, and I don't know what's going on with it, but it tastes terrible."