以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 5, then enter your card number and wait
以下是我们从 Green Dot 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能会询问您打电话的原因（而不是菜单）
"To report your card lost or stolen, press one.
If you bought this card in error and need help, press two.
If you believe you have been the victim of identity theft, please enter the sixteen digit card number of what you're calling about."
与 Green Dot 的通话摘录
Tuesday, January 2, 2024 2:18 PM
他们可能会要求您使用拨号盘输入信息
"Thank you for calling Green Dot.
To better assist you, please enter your sixteen digit card number or your nine digit Social Security number."
与 Green Dot 的通话摘录
Friday, May 3, 2024 6:55 PM
第一个电话菜单
"Thank you for calling Green Dot.
To better assist you, please enter your sixteen digit card number or your nine digit Social Security number.
If you need additional help, press five to speak to a representative.
If you would like to hear these options again, press six.
To report your card lost or stolen, press one.
If you bought this card in error and need help, press two."
与 Green Dot 的通话摘录
Tuesday, April 9, 2024 4:20 AM
按1后
"If you believe you have been the victim of identity theft If your card was lost or stolen, press one.
If you have not received your card, press two."
与 Green Dot 的通话摘录
Friday, May 3, 2024 11:46 PM
按6后
"You can also visit green dot dot com slash help Let's try again.
To better assist you, please enter your sixteen digit card number or your nine digit Social Security number.
If you believe you have been the victim of identity theft, press three.
If you're calling to close your account, we'd like to help resolve any issues you may be having before you make a final decision, please press four."
与 Green Dot 的通话摘录
Wednesday, April 10, 2024 4:17 PM
营业时间是几点？我应该什么时候打电话？
Green Dot 负责运营此 866-795-7597 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Sunday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 2,328 通电话样本的分析（见上文）。
重要提示：繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Green Dot 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Green Dot 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Green Dot 最不繁忙的一天是 Sunday。最繁忙的一天是 Friday，相比之下，这一天平均通话量多 82%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 2,328 个电话的样本。
Amazon Flex 卡激活: "I received a message from Amazon Flex about my card, but I don't have the link to activate it online."
- 来自持续 4 分 45 秒的通话，May 5, 2024 10:58 PM
检查发卡情况: "I've recently had someone do my taxes and they done it to where my refund was gonna be put on a Green Dot card, I'm just trying to verify if I even have a card issued to me yet."
- 来自持续 12 分 35 秒的通话，May 3, 2024 11:46 PM
激活新的 Visa 卡: "I'd like to activate my new Visa card and use it, please."
- 来自持续 20 分 18 秒的通话，May 2, 2024 4:46 PM
查询已发送卡: "The card you sent me has the wrong name and number associated with it."
- 来自持续 4 分 56 秒的通话，May 2, 2024 4:38 PM
退款状态查询: "I was calling to see if I can speak with someone, or get help with something in regards to a refund status."
- 来自持续 3 分 48 秒的通话，Apr 25, 2024 7:15 PM
验证 Green Dot 卡时出现的问题: "I've been on the website and it said my card was not validated, even after waiting."
- 来自持续 5 分 38 秒的通话，Apr 10, 2024 10:47 PM
协助网上注册: "I bought a car from Dollar General today and tried to register online but it said I had to do it later."
- 来自持续 4 分 32 秒的通话，Apr 10, 2024 9:25 PM
没有反应: "Hello?"
- 来自持续 6 分 40 秒的通话，Apr 10, 2024 9:18 PM
尝试汇款: "Do you want me to give you the money pack or do you want me to give you my cash app number?"
- 来自持续 4 分 38 秒的通话，Apr 10, 2024 4:17 PM
验证绿点卡身份: "I bought this Green Dot card and need to verify my identity as it's taking two business days to do so."