以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 1 for English. Press 1 at the menu that gives you three options - that's the option if you want to make a first class booking or you're a frequent flyer. You'll be prompted for your 12-digit member ID number, but you can press *
"Thank you for calling Etihad Airways.
To continue in English, please press one.
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To read our privacy policy, visit at etihad dot com.
Our IVR options have changed. To help direct your call, please listen carefully to the following options.
For first and business flights, please choose one.
For economy flights, please pick two.
For questions about To make a new booking, please select one.
If you have an existing booking, please choose two.
At the end of today's call, you'll hear a series questions about the service you've received.
Your feedback is really important.
And helps us to continually improve our service.
Please continue to hold for a few seconds after speaking with our agent.
Your call may be recorded for training and quality purposes.
Thank you for calling Aetna Airways. This is Nico speaking. May I have your name?"
阿提哈德航空确保无人陪伴的未成年人 (UM) 的安全和舒适。我们为单独旅行的 UM 提供专门的服务和政策。 5 岁至 11 岁之间的 UM 被视为强制性机上监护，并将由我们训练有素的机组人员全程陪同。对于 12 至 17 岁之间的 UM，此服务是可选的，但强烈推荐。可以提出特殊要求，以确保他们在转机或转机航班期间得到照顾。要利用我们的 UM 服务，家长或监护人需要完成必要的文书工作并提供准确的联系方式。阿提哈德航空优先考虑 UM 的福利，旨在为这些年轻旅客提供顺畅、安全的旅行体验。