"Welcome to the Easy Drive Massachusetts program.
If you prefer to use keypad mode, say keypad mode or press star zero.
Thank you for calling Easy Drive Massachusetts.
Due to our high call volume, we encourage that all payments be made over our automated system by following the prompts or by logging in at our web site w w w dot d z drive m a dot com.
For all other questions or concerns, you can go to our website w w the Massachusetts All Electronic please tell me what you're calling about."
与 EZ-Pass Massachusetts 的通话摘录
Monday, November 11, 2024 5:21 PM
他们可能会要求您使用拨号盘输入信息
"If you are familiar with our system, you can speak at any time.
I don't mind being in Thank you for calling pay by plate message I need your invoice or account number.
Please tell me what you have available.
Say invoice or account.
If you do not have your information, say you can now tell me your invoice number one digit at a time.
Is that correct?
You can see your invoice number one digit at a time.
Or please enter it on the keypad."
与 EZ-Pass Massachusetts 的通话摘录
Monday, April 8, 2024 12:46 PM
他们可能会要求您说出或输入信息
"You can see pay by plate, easy pass, or general information.
If you are familiar with our system, you can speak at any time.
I don't mind being interrupted. You can also
What type of general information are you looking for? There are several options.
Tell me if you would like hours and locations, cash payment locations, owe them an easy pass account, dispute a pay by plate transaction, appeal a nonpayment invoice, or if you received an invoice and are not sure why, say pay by plate invoice.
At any time, you can say main menu, previous menu, repeat, or customer service."
与 EZ-Pass Massachusetts 的通话摘录
Wednesday, June 19, 2024 5:28 PM
第一个电话菜单
"Welcome to the Easy Drive Massachusetts program.
Thank you for calling Easy Drive Massachusetts.
Due to our high call volume, we encourage that all payments be made over our automated system by following the prompts or by logging in at our website, w w w dot easy drive m a dot com.
For all other questions or concerns, you can go to our website w w w dot easy drive m e dot com and start up a live chat with one of our representatives.
Thanks.
You may choose one of the following options.
You may choose one of the following options. Press one for pay by plate.
Two for easy pass, three for general information, or press pound to hear the options again."
与 EZ-Pass Massachusetts 的通话摘录
Wednesday, February 7, 2024 2:01 PM
按1后
"I need your invoice or account number. To enter your invoice number, press one.
To enter your account number, press two.
If you do not have your account information, press nine."