Press 1 then 0. Use this number if your number is from outside of their service area. · For an electric outage, gas leak, or steam emergency, press 1. If you're calling to verify a field employee's credentials, press 2. To manage an existing account, press 3. To open an account, press 4.
免费 · For customers calling Con Edison Demand Response Programs · Open enrollment is closed for new participants. If you would like more information about Con Edison, please stay on the line for the next representative.
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Press 1 for English, then press 0 at the first menu, next press 1.
以下是我们的研究团队对Con Edison电话系统问候方式的描述: For an electric outage, gas leak, or steam emergency, press 1. If you're calling to verify a field employee's credentials, press 2. To manage an existing account, press 3. To open an account, press 4.
以下是我们从 Con Edison 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Good afternoon. Thank you for calling Con Edison For service in English, press one.
Please listen to the following as our menu options have changed.
If you have an electric outage, gas leak, steam emergency, or a hazardous condition, please press one."
与 Con Edison 的通话摘录
Monday, January 15, 2024 5:42 PM
营业时间是几点?我应该什么时候打电话?
Con Edison 负责运营此 800-752-6633 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Thursday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 462 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Con Edison 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Con Edison 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Con Edison 最不繁忙的一天是 Sunday。最繁忙的一天是 Monday,相比之下,这一天平均通话量多 373%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 462 个电话的样本。
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
最短的等待时间
我们测量了最短保持时间为 Thursday。队列中等待时间最长的平均时间为 Tuesday。
最佳通话时间
总而言之,致电 Con Edison 的最佳日子是 Thursday。虽然这不是最不忙的一天,但是等待时间最短,再加上当天比较忙,这告诉我们,Con Edison 会在 Thursday 安排人员来处理更高的呼叫量,因此这是拨打电话的最佳时机。
为什么要拨打这个Con Edison号码?
以下是最近对 Con Edison 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
关闭新租户的账户: "I'm calling to make sure that two of my accounts are closed because I have new tenants moving into these apartments."
- 来自持续 5 分 20 秒的通话,Apr 6, 2024 1:13 PM
验证位置: "I'm currently located down below."
- 来自持续 13 分 35 秒的通话,Mar 20, 2024 12:46 PM
调查逾期帐单: "I just got an alert of a past due bill for my rental property and I'm trying to figure out why."
- 来自持续 6 分 53 秒的通话,Mar 19, 2024 2:11 PM
地址更新请求: "I was moved to a new location, can I give you the address?"
- 来自持续 8 分 8 秒的通话,Mar 8, 2024 8:25 PM
未收到帐单: "I opened the account a month or two months ago, but I have not received any bills yet."
- 通话时长为 5 分钟,Mar 8, 2024 8:20 PM
账户账单差异: "I've been paying on my own account, but the previous account keeps accumulating balance."
- 来自持续 80 分 26 秒的通话,Mar 6, 2024 12:21 AM
查询高额燃气费: "My gas bill increased five times, but my usage didn't change, so I want to change my old gas meter to see if that's causing the issue."
- 来自持续 41 分 47 秒的通话,Mar 1, 2024 2:06 PM
公寓停电: "I have tried to reach a landlord because half of my apartment has no lights."
- 来自持续 5 分 11 秒的通话,Feb 27, 2024 9:16 PM
布鲁克林停电: "The lights went out at my home in Brooklyn and we've had no light all day."
- 来自持续 6 分 28 秒的通话,Feb 18, 2024 2:36 AM
在新地址设置账单: "I'm just trying to set up billing at a new address and verify since I didn't get a confirmation email."