免费 · 24 hours, 7 days · Press 1 for English, then say "Agent", then say whatever service you want "Tech Support" or "Bill", then say what area: email, cable TV, internet, or phone, or press 9. · Spectrum - Please tell me the phone number associated with your account or your account number. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Say "Agent" three times in a row, after the system starts talking. · Spectrum - Please tell me the phone number associated with your account or your account number. · 可用的免费工具：代我通话、无需等待、安排我的通话
24 hours, 7 days · Press 3 to be transferred to executive customer service agent · Corporate Offices - If you know your party's extension number, enter it now. Press 1 if you're calling about your charter services or bill. Press 2 for accounts payable. Press 3 for charter employee benefits. Press 4 for all other questions or to speak to customer service. If you have a voice mailbox on our system, press the star key now.
免费 · 24 hours, 7 days · Do not press or say anything. · Which are you calling about? For new service, press 1 or say "new customer." To add additional service or change your service, say "change service" or press 2. For recently placed orders, press 4. For all other calls, say "It's something else" or press 5. · 可用的免费工具：代我通话、无需等待、安排我的通话
免费 · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
我如何通过电话菜单联系到真人？
考虑使用我们的免费服务，该服务可为您拨打电话并与客户服务人员交谈，然后向您发送报告。或者使用我们的免费服务，该服务可等待接听并在人工代表接听时通知您。但如果这些选项对您没有吸引力，我们的团队还记录了以下 Charter Communications 的电话菜单。
GetHuman 的研究人员经常拨打这个 Charter Communications 电话号码来记录电话系统。
以下是我们的研究团队对Charter Communications电话系统问候方式的描述： Spectrum - Please tell me the phone number associated with your account or your account number.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：At the first menu, say "I don't have an account." Next, say "Representative" (You will need to say "Representative" a few times).
以下是我们从 Charter Communications 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能需要您帐户上的电话号码
"Welcome to Spectrum.
This call may be recorded for quality and security purposes.
Please tell me the phone number associated with your account or your account number or say, I don't"
与 Charter Communications 的通话摘录
Saturday, November 16, 2024 3:23 AM
他们可能会要求您说出或输入信息
"Or your account number, or say, I don't have an account."
与 Charter Communications 的通话摘录
Monday, November 4, 2024 9:50 PM
第一个电话菜单
"Welcome to Spectrum.
This call may be recorded for quality and security purposes.
Please tell me the phone number associated with your account.
Or your account number, or say, I don't have an account.
Please say or enter the ten digit phone number on your account or your full account number.
Skipping the dashes if there are any. If you don't know either number, say, I don't know them or press one.
Or say, I don't have an account or press two.
To switch to touch tone, press star nine nine at any time."
与 Charter Communications 的通话摘录
Friday, March 29, 2024 4:52 AM
营业时间是几点？我应该什么时候打电话？
Charter Communications 负责运营此 833-949-0036 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 350 通电话样本的分析（见上文）。
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Charter Communications 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Charter Communications 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Charter Communications 最不繁忙的一天是 Saturday。最繁忙的一天是 Wednesday，相比之下，这一天平均通话量多 121%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 350 个电话的样本。
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
客户为何致电Charter Communications
如果您在致电 Charter Communications 之前有时间阅读一些资料，我们建议您阅读一些针对具体问题的文章。
The Umatter2Charter Team is dedicated to providing proactive customer service to Charter Communications customers. If we can be of any assistance please send us an email at umatter2charter@chartercom.com