WhatsApp Customer FAQ

This issue may occur due to a variety of reasons such as a poor network connection or your phone number being blocked by WhatsApp for violation of terms & conditions. To solve this, firstly ensure you have a good network connection. If your mobile network is fine, try uninstalling and reinstalling WhatsApp. Remember to enter your number correctly during setup and wait for the SMS verification. Remember, the code may take up to 10 minutes to arrive. If you still haven't received the code, there's an option to get a call for the verification code. Lastly, ensure that your phone number isn't blacklisted or blocked by WhatsApp.

It appears you've been temporarily banned from WhatsApp due to suspected spam behavior. WhatsApp takes measures like this to protect its users. When the app suspects that an account is being used for spam, it temporarily bans it. Make sure you're not sending too many messages to unknown contacts, or repeatedly using the broadcast feature. After a designated period, which WhatsApp decides, you'll be able to use your account again. It's important you abide by the terms of service to avoid any such issues in the future.

If you're unable to access your WhatsApp account and you want to deactivate it, you can send an email to WhatsApp's support team. In the email, write 'Lost/Stolen: Please deactivate my account' in the body, and include your phone number in full international format. Your phone number is the one you used to verify your WhatsApp account. After receiving your email, WhatsApp will temporarily deactivate your account. If your account isn't reactivated in 30 days, it will be permanently deleted. Please note that deactivating your account will not necessarily remove your information, like your profile name and photo.

There could be a few reasons why you are unable to install WhatsApp. Firstly, ensure you have enough memory space on your device. If space isn’t the issue, sometimes the issue could be with your phone's operating system. WhatsApp requires Android 4.0.3 or later and iPhones running iOS 9 or later. So, make sure that your device is up-to-date with its software. Lastly, another reason may be a slow or unstable internet connection. Please make sure you have a stable connection or try switching between Wi-Fi and mobile data. Following these steps should help resolve your problem.

If you're not receiving the WhatsApp verification code, ensure your phone has a strong signal. Alternatively, request a call from WhatsApp, which will verbally provide your verification code. Also, check if you've blocked SMSs from unknown numbers in your phone settings. Add the number "44650" to your phone's contact list and try the verification process again. Please be aware that WhatsApp can only send verification codes to mobile numbers that are currently in use. Furthermore, each verification code is unique and will be confirmed automatically. Manual entry might result in errors and delay the process. If none of these steps work, you might need to wait and try again after a while.