Windstream Phone Number

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800-347-1991
Customer service
855-962-4053
新客户
Current Wait: 10分钟 (9m avg)
Hours: 24 hours, 7 days; best time to call: 10:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 依次按1、0#,1、0#,4

Reasons customers like you called recently

Paying $** a month just go get *mbps. This is criminal. Get me in contact with someone jfc
My land phone has been out since September ** (*:** p.m.,). I have been given every ex...
Internet was unplugged... Needs reboot
The internet modem got unplugged from power.... Now I get connected-no internet message...
We received a notice that a repair ticket has been created and that a tech would be at...
my telephone isnt working phone number is ********** its been * days
We want to go from overhead to under ground from pole to house and was wondering what r...
I would like to have my home phone disconnected or removed from my account the number i...
Need to send in my ID verification
My internet is not working
Need to access my old windstream email because it is tied to my Apple ID which I can't...
My installation order with windstream is on hold. I need to schedule installation.
Hello,*I have a scheduled repair ticket for my account I no longer need repair . It's w...
Been trying to call windstream all day to figure out how to reset the PingID on my new...
I cannot get into my email whatsoever. My user id* email is *****@***.com. perhaps i...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Windstream's Phone-Based Customer Care

Windstream is a communications company that offers services to residential, small business and enterprise customers. These services include Internet, telephone, television and other media services. With over 8 million customers, it is not surprising that Windstream receives many requests for customer service each and every day.

Why Do People Call Windstream Customer Support?

People call Windstream customer support for a range of reasons, including:

Starting, changing or canceling service

Questions about products and services

Technical support and troubleshooting

Ordering updated equipment

Arranging for relocation of service

Checking on the availability of service

Billing inquiries and issues

Schedule technician visits or direct you toward a Windstream retail store that could provide face-to-face service.

Best Practices for Calling Windstream Customer Service

There are several things that you can do to help ensure that your call to Windstream customer service is handled quickly and professionally:

Check to make sure that you are calling the correct number. As a large business, Windstream has multiple divisions and departments within these divisions. Each has its own customer service number, so visit the Windstream website to determine which phone number you should be calling for your particular concern

Make sure that you are calling during business hours. Hours of operation for customer service vary by division.

Have relevant documentation handy before placing your call. This might include screenshots, service confirmation emails, and billing statements.

Have some way of taking notes during your call. Call notes can be useful if you have to speak to more than one person or if you have to escalate your case.

How do Consumers Feel About Calling Windstream Customer Service?

An online search does not reveal a pattern of complaints about Windstream customer service. This indicates that callers are generally comfortable and satisfied with the level of service that they are receiving from Windstream.

What Kind of Issues can Windstream Customer Service Representative Resolve?

A Windstream customer service representative can resolve many common customer issues, including assisting with service starts, stops and changes, providing technical support and troubleshooting, scheduling technician appointments, providing information about products and services, and researching billing questions.

What Can't Be Resolved With a Call to Windstream Customer Service?

In some cases, a customer service agent will not be able to resolve technical problems remotely. In such cases, you may be directed to replace your equipment or work with a technician who can diagnose and address a problem. The agent can help facilitate equipment replacement or a technician visit but obviously cannot do this kind of work over the phone.

You should also be aware that your computer or household devices may not be compatible with Windstream services. If that is the case, the representative may be able to suggest a workaround, but will not be in a position to completely address the issue. You may have to replace your devices or work with their manufacturers for resolution.

What Should You Do If You Have an Unsuccessful Call with Windstream?

If you get off the phone with a Windstream customer support agent and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

First, review the notes that you took during your call. If you did not take notes during your call, jot down what you remember from the conversation. This will allow you to note any areas of misunderstanding or miscommunication that contributed to the failure of the call.

Next, call back. Explain that your first call did not resolve your issue and that you would like a resolution. If possible, explain what went wrong during the first call so that you and the agent are able to work together to resolve the problem. Keep in mind that customer service representatives have different levels of education and experience and this next agent may be in a better position to help you.

If a second call does not resolve your issue, try a different way of getting in touch. Windstream does offer live chat and email support, both of which provide you with a transcript of your conversation. This transcript may become helpful if your case needs to be redirected within the company. Another option is to contact Windstream through one of its social media platforms.

Another option is to visit one of Windstream's retail stores. A manager or salesperson there may be able to better grasp your issue and address it directly. Sometimes, a face-to-face meeting is what is necessary to resolve an ongoing problem.

Customer Number 800-347-1991 - by the Numbers

拨打电话800-347-1991
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间上午10:30
将迷宫导航到人类依次按1、0#,1、0#,4
平均等待
当前等待10
排名(电话号码中)1
排名(总体)1
替代方法电话,聊天,电子邮件,网络
沟通质量61%
帮助质量88%
客户票5,292
信息最后更新Thu Sep 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Windstream's Best Toll-Free/800 Customer Phone Number

这是Windstream的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Windstream座席的工具。该电话号码是Windstream的最佳电话号码,因为像您这样的28,440客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-347-1991的呼叫的客户服务部门解决的常见问题包括Overcharges, Change Service, Cancel Service, Technical Support, Service issue和其他客户服务问题。您要呼叫的Windstream呼叫中心有North Carolina, New York, Iowa名员工,并且根据客户而开放24 hours, 7 days。 Windstream总共有8个电话号码。与Windstream代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Windstream - by phone or otherwise

尽管800-347-1991是Windstream最好的免费电话号码,但是共有11种方法可以与他们联系。根据其他Windstream个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其新客户部门的855-962-4053电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过855-962-4053来购买新客户。如果您认为此信息不正确或知道与Windstream联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Windstream.

What is GetHuman's Relationship to Windstream?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Windstream. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Windstream Contact Info

All Windstream contacts
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Windstream在线聊天
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Windstream服务台
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