Western Union 客户服务

电话号码和联系代表

Western Union Customer Care 个数字

800-325-6000
免费·呼叫 Customer Care·查看主要电话号码和联系信息
Q:

我如何通过这个 Western Union 号码与人工通话?

A:按1,然后按住0直到传输
Q:

这个电话号码是 24 小时全天候运作的吗?

A:是的!此电话号码每周 7 天、每天 24 小时运营。 最不繁忙的一天是 Saturday,最繁忙的一天是 Tuesday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:

我要等多久才能与Western Union Customer Care 通话?

A:平均等待时间为33分钟。 最长的保持时间为 Friday,最短的保持时间为 Thursday。

所有Western Union客户服务联系信息

这是4个电话号码中排名第4最受欢迎的Western Union个电话号码。点击上方可返回主要客户服务号码和其他联系信息,包括Western Union电子邮件地址、Twitter 帐号和实时聊天选项。

更多Western Union客户电话号码

客户服务

800-999-9660
主要电话号码 · 免费 · 24 hours, 7 days · Press 1 then keep pressing 0 · To check the status of a money order, tracer, or refund request, press 1. To request a refund or photocopy of a money order, press 2. To cash a money order, press 3. For information on lost, stolen, or altered money orders, press 4.

欺诈热线

800-448-1492
免费 · 24 hours, 7 days · Press 1, then 0 until transferred · Is this to report fraud, or do you have a fraud-related question?

隐私选择退出

800-562-2598
免费 · 24 hours, 7 days · Press 1, then 0 until transferred · Are you calling to get information about Western Union's privacy policy?

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Western Union 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: Press 1, then keep pressing 0 until transferred
以下是我们的研究团队对Western Union电话系统问候方式的描述: Are you calling about an existing transaction?
以下是我们从 Western Union 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:

当电话系统第一次应答时听到

"Welcome to Western Union. For English, press one. Your call may be monitored or recorded for quality assurance. So tell me, are you calling about an existing money transfer? In your own words, tell me why are you calling today?"
与 Western Union 的通话摘录
Wednesday, May 15, 2024 8:39 AM

营业时间是几点?我应该什么时候打电话?

Western Union 负责运营此 800-325-6000 电话号码 24 hours, 7 days 的呼叫中心。 简短的回答是您应该调用 Thursday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 268 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Western Union 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Western Union 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。

最不忙的时候打电话

拨打 Western Union 最不繁忙的一天是 Saturday。 最繁忙的一天是 Tuesday,相比之下,这一天平均通话量多 155%。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 268 个电话的样本。
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

最短的等待时间

我们测量了最短保持时间为 Thursday。 队列中等待时间最长的平均时间为 Friday。

最佳通话时间

总而言之,致电 Western Union 的最佳日子是 Thursday。 虽然这不是最不忙的一天,但是等待时间最短,再加上当天比较忙,这告诉我们,Western Union 会在 Thursday 安排人员来处理更高的呼叫量,因此这是拨打电话的最佳时机。

为什么要拨打这个Western Union号码?

以下是最近对 Western Union 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
: ""
- 来自持续 2 分 17 秒的通话,Dec 17, 2024 2:56 PM
: ""
- 来自持续 1 分 39 秒的通话,Nov 30, 2024 4:54 PM
: ""
- 来自持续 28 秒的通话,Nov 22, 2024 9:12 PM
收款困难: "Yes, I'm having trouble receiving money."
- 来自持续 2 分 7 秒的通话,Oct 10, 2024 4:53 PM
: ""
- 来自持续 3 分 49 秒的通话,Sep 9, 2024 2:26 PM
: ""
- 来自持续 51 秒的通话,Sep 9, 2024 2:25 PM
: ""
- 来自持续 4 分 1 秒的通话,Sep 9, 2024 2:21 PM
: ""
- 来自持续 2 分 32 秒的通话,Sep 8, 2024 6:31 PM
: ""
- 来自持续 2 分 38 秒的通话,Sep 5, 2024 9:04 AM
汇款问题: "I have an issue with my transfer."
- 来自持续 7 分 31 秒的通话,Aug 15, 2024 11:20 AM

拨打此 Western Union 客户号码

Christian Allen is the editor / author responsible for this content.
Nov 15, 2023

Calling this number to speak with a Western Union representative seems less than straightforward at first, but once you get through, it's actually very helpful.

When I dialed, I was connected to the automated system, and asked if I was calling about an existing money order or transfer. I said I wasn't, initially by pressing the 2 button for no. The system informed me I didn't need to press a button; I could speak to it like a person.

I then said my call wasn't about an existing transfer, and the system asked how it could assist me. I asked what my protections were in case of fraud. The system said it would think for a minute, then said an answer had not come up.

This process repeated twice, with the same result occurring on the first repeat. On the second, the system told me to hold while my call was transferred to the next representative.

Jacob answered the phone and pleasantly asked how he could be of assistance. I told him that I'd need to use Western Union to pay my rent this month, and I wanted to make sure that if I did, I'd be protected in case the money order got lost or stolen.

Jacob explained that when I purchased a money order from Western Union, I'd automatically receive full protection for the entire amount of the money if I alerted Western Union as to what the situation was. He said to make sure I kept the receipt attached to my money order in case there were any complications getting it to my recipient. That way, I could cancel the money order then and there.

I asked if that meant I'd be able to cancel it in any situation as long as I had the receipt available, and he confirmed that was the case. I thanked him for the information and reassurance, and he wished me a pleasant day and ended the call.

Overall, I wasn't impressed with the automated system, as it was awkward to navigate and seemed to pick up on far too many outside noises, even without speakerphone on. It couldn't handle problems beyond the most basic ones, which is hardly ideal considering the nuanced questions people might ask Western Union.

However, Jacob was excellent to deal with. I had no problems getting a quick, clear answer out of him, and he spoke with authority without making it feel like the call was a waste of his time. My wait time was minimal and the help I got was immediate. If I genuinely needed help from Western Union, I wouldn't hesitate to use this number.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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