Calling Verizon was not that bad, all things considered. I hate calling any support center because you never know how long you will be on hold, but I got through the phone call in about ten minutes once I got to the hold line, so it was acceptable.
There are a lot of reasons that people might be calling Verizon, from telephone service to television service to car mobile service. Given that fact, I was expecting to wait on the phone for a while. I needed to talk to someone about the Verizon kid's watch. I am thinking about getting my kid a mobile watch so they can call in and check in with me. However, I am not a Verizon customer, so I would also have to switch my mobile provider to Verizon.
That meant I had to call and actually talk to someone to discuss all of this at length. When I called, I was greeted with a message from a virtual assistant saying, "Welcome to Verizon. I'm the Verizon Assistant." After that, there was a long message about privacy and a few other things, and finally, it told me, "Starting with the area code, please say or enter the number you are calling about. If you are not yet a customer, press pound."
I pressed pound, and then I got another long line of options that included: "To become a Verizon mobile customer or prepaid account, press 1. Make a payment on a disconnected account or notice, press 2. Support for your home and existing FiOS internet and home service, press 3. For help getting the mobile number of a device, press 4. Check the status of a device or order recycling request, press 5. For your connected car mobile, press 6. Anything else, press 7."
After that, it asked if I was calling for a personal mobile reason or a business purpose, and I chose personal. Then it told me, "Your call may be monitored and recorded for quality assurance and security," and transferred me to a hold line. I waited for about ten minutes, and a customer representative finally picked up and answered my questions. They were very friendly and patient while I went through my questions, and in the end, when I hung up, I had a lot to think about. I'm not sure what I am going to do, but the call wasn't a bad experience.
该Verizon FiOS电话号码在7中排名#6,因为126,522 Verizon FiOS个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-326-7937的原因是为了解决Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan之类的问题而联系Verizon FiOS E-Care部门。据我们所知,Verizon FiOS在India or Singapore or Philippines or Colorado or Texas or North Carolina设有呼叫中心位置,您可以在开放时间Mon-Sat 8am-7pm, Sun 8am-5pm EST打电话。 Verizon FiOS有7个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关866-326-7937以及在像您这样的客户的帮助下致电或联系Verizon FiOS的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Verizon FiOS应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-326-7937无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Verizon FiOS E-Care座席可以通话时给您回电。它在此处不可用,但是当Verizon FiOS以外的公司将来出现客户服务问题时,请留意此事。一旦与Verizon FiOS的E-Care部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-326-7937是Verizon FiOS最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-837-4966是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电Verizon FiOS获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为63%,而他们的总体帮助得分为58%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。