主要电话号码 · 免费 · 24 hours, 7 days · Immideiately say "representative". They then ask "are you calling as a healthcare provider?". Say "No". Then immidiately say "Representative" again. The computer will ask for your member ID. If you don't have one, say "I don't have one". · To begin, tell me if you are a healthcare provider, press 1. If you are a member, press 2. For new enrollment, press 3.
免费 · 24 hours, 7 days · Must say either "Member, Physician, or Enrollment Process" at the first menu. Then say "Something Else." · To begin, tell me if you are a healthcare provider, press 1. If you are a member, press 2. For new enrollment, press 3.
免费 · 24 hours, 7 days · Say "Representative" as soon as the call is picked up · To begin, tell me if you are a healthcare provider, press 1. If you are a member, press 2. For all other customer service inquiries, press 3.
免费 · 24 hours, 7 days · Press 0. For student association plans · Members, press 1. Healthcare providers, press 2. For all other customer service inquiries, press 3.
GetHuman 的研究人员经常拨打这个 United Healthcare 电话号码来记录电话系统。
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Enter tax id, then press 0 repeatedly.
以下是我们的研究团队对United Healthcare电话系统问候方式的描述： For COVID-19 claims for the uninsured or provider relief funds, press 7. For all other requests, stay on the line.
以下是我们从 United Healthcare 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
他们可能会询问您打电话的原因（而不是菜单）
"UnitedHealthcare.
This call may be monitored or recorded for quality.
UnitedHealthcare provider portal users can now receive real time assistance through our on demand chat when signing in at u h c provider dot com.
Our chat advocates are there to support with claims, benefits, authorizations, and more.
Look for the chat button and start chatting today.
If you are calling about a change health care service disruption and need assistance, please press seven.
Otherwise, please stay on the line.
For English, just remain on the line.
If you're a member and need help with your health plan, say I'm a member.
Otherwise, in a few words, tell me why you're calling today."
与 United Healthcare 的通话摘录
Sunday, June 2, 2024 4:33 AM
他们可能会要求您说出或输入信息
"If you're a member and need help with your health plan, say I'm a member.
Otherwise, here are some examples of things you can say."
与 United Healthcare 的通话摘录
Sunday, June 2, 2024 4:33 AM
营业时间是几点？我应该什么时候打电话？
United Healthcare 负责运营此 877-842-3210 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 10,319 通电话样本的分析（见上文）。
重要提示：繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 United Healthcare 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 United Healthcare 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 United Healthcare 最不繁忙的一天是 Monday。最繁忙的通话日是Wednesday。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 10,319 个电话的样本。
最短的等待时间
我们测量了最短保持时间为 Friday。队列中等待时间最长的平均时间为 Wednesday。
最佳通话时间
总而言之，致电 United Healthcare 的最佳日子是 Monday。这一天的电话系统等待时间并不是最短的，但我们仍然推荐它，因为它是低通话量和短等待时间的理想组合。此外，我们相信United Healthcare在Monday的呼叫中心人员配备很到位。