To reach an extension, press the pound key. Otherwise, please enter your USAA or Social Security number."
I am considering getting a new car, meaning it's time to shop around for a new auto loan. There are a lot of choices out there when you start to think about financing a new car, but I ended up looking at USAA because they seemed to have some good discounts. My husband was in the military ten years ago, and I believe that makes our family eligible to take out a USAA loan based on the advertisements I have seen on the television.
I wasn't sure how quickly I would be able to talk to someone because I know they must get a lot of phone calls. In addition to new clients, they also have to deal with everyone who already has some type of policy with them. USAA offers many financial products, including auto loans, home insurance, life insurance, and driving insurance, which I am sure means they get a lot of phone calls daily.
To my delight, it was easy to navigate my way through the directory tree, and within just two minutes, I was waiting to talk to someone about a potential auto loan. I will note that I spent about 14 minutes on hold while waiting, but I didn't have to waste too much time getting there. The agent spoke clear English once I got to them, which is always a perk.
When I called, I was greeted by an automated female voice and told, "Welcome to USAA. For English, press 1, or stay on the line." I chose English, and then it told me that if I had an extension number, I could press the pound key; otherwise, I should say or enter my USAA number or social security. There was a brief pause, and then it said, "If you're not a member, press 1."
I pressed one, and it acknowledged that I said I wasn't a member and stated, "If you are a business or need help with a claim, press 1. If you are interested in joining USAA or want to learn more about our products or services, press 2." Then it asked me to tell it what product I was calling about, so I said auto loans.
The automated assistant quickly responded, "Okay, to serve you better, I will need to ask you a few eligibility questions. Are you currently serving, or have you ever served in the US military?" I answered yes, and that was all it took. I was sent to the hold line, and after waiting for a bit, I was able to talk to an extremely helpful agent.
该USAA电话号码在4中排名#2,因为146,520 USAA个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-531-6095的原因是为了解决Coverage Questions, Roadside Assistance, Check on a Claim, Cancel Account, Make a Claim之类的问题而联系USAA Car Insurance部门。据我们所知,USAA在Arizona设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-5pm CST打电话。 USAA有4个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关800-531-6095以及在像您这样的客户的帮助下致电或联系USAA的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用USAA应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-531-6095无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在USAA Car Insurance座席可以通话时给您回电。它在此处不可用,但是当USAA以外的公司将来出现客户服务问题时,请留意此事。一旦与USAA的Car Insurance部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-531-6095是USAA最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-531-8722是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电USAA获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为77%,而他们的总体帮助得分为88%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。