Toll-free · 24 hours, 7 days · Call this number for customer service related to the website · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Toll-free · 24 hours, 7 days · Press 0#, then 3 · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Team Beachbody phone number to document the phone system.
Here is how our research team describes the way the Team Beachbody phone system greets you: Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-7.
Below are some clips we've found from Team Beachbody's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three.
For we're unable to locate your account based on your phone number.
For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Team Beachbody
Friday, May 10, 2024 3:50 PM
The first phone menu
"You've reached Body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two.
Bike, press three.
For updates or changes to your account, including partner changes or preferred customer status, press four."
Excerpt from a call with Team Beachbody
Thursday, May 23, 2024 3:52 PM
After you press 4
"To repeat these options, press the star key.
If you would like us to send you a text message with our self-service link, press one now."
Excerpt from a call with Team Beachbody
Saturday, June 1, 2024 1:26 PM
What are the hours and when should I call?
Team Beachbody operates the call center for this 800-470-7870 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,417 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Team Beachbody phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Team Beachbody staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Team Beachbody is Sunday.The most busy day to call is Monday, which averages 192% more phone calls by comparison.Again, this is based on a sample of 2,417 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
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Busiest
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Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Sunday, which is 114% longer than the minimum.Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a Team Beachbody representative is more consistent than the number of calls throughout the week.
Sun
Longest
Mon
Tue
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Thu
Fri
Shortest
Sat
The best time to call Team Beachbody
In summation, the best day to call Team Beachbody is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Team Beachbody staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Team Beachbody
If you have time to do a bit of reading before you call Team Beachbody, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Team Beachbody customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Team Beachbody is extracted from issues that customers have reported to GetHuman.
You will get an automated reference #, keep it to refer to until the incident is resolved.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Team Beachbody will reply our your email.
As a last, sometimes only, resort- Team Beachbody customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Team Beachbody's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Team Beachbody agent. This phone number is Team Beachbody's best phone number because 12,144 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-470-7870 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Team Beachbody first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Team Beachbody has 3 phone numbers. It's not always clear what is the best way to talk to Team Beachbody representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Team Beachbody. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Team Beachbody. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.