"Welcome to Tangerine.
Thank you for calling Tangerine, the winner of the J. D. Power Award for highest client satisfaction among midsize personal banks for twelve years in a row.
For JV Power twenty twenty three award information, visit j d power dot com slash awards.
Please be aware, we're getting more calls than expected at the moment, so wait times might be a bit longer than usual."
与 Tangerine 的通话摘录
Friday, January 5, 2024 3:44 AM
他们可能会要求您使用拨号盘输入信息
"Welcome to Tangerine.
We're getting a lot of calls right now.
Rest assured, we're working hard to answer your call as quickly as possible.
If you have a general question, please try our chatbot at Tangerine dot c a.
Please enter your client number, your business client number, or your card number followed by pound."
与 Tangerine 的通话摘录
Tuesday, April 2, 2024 9:56 PM
第一个电话菜单
"Welcome to Tangerine.
We're getting a lot of calls right now.
Rest assured, we're working hard to answer your call as quickly as possible.
If you have a general question, please try our chatbot at tangerine dot c a.
Please enter your client number, your business client number, or your card number followed by pound.
Wait times could be longer without your number.
If you need a moment to find your client or card number, please press the star key.
If you don't have a client or card number, or if you're calling about a lost or stolen card, please press pound now.
If you need a bit more time, press star."
对欺诈性支票的担忧: "I had to email the conversation and then call back regarding a fraudulent check deposited into my account."
- 通话时长为 15 分钟,Mar 12, 2024 9:33 PM
关于账户活动的问题: "I received a message to talk to the security department when logging in, and I have questions about recent account activity like e-transfers and a suspicious check deposit."
- 来自持续 17 分 48 秒的通话,Mar 12, 2024 9:00 PM
无法登录账户: "I found my account number now so it should work easier, can you check what's going on with my locked account?"
- 来自持续 5 分 10 秒的通话,Mar 12, 2024 2:01 AM
协助设置账户: "I don't have a card yet. It hasn't arrived."
- 来自持续 30 分 19 秒的通话,Mar 12, 2024 12:42 AM
账户被锁定: "My bank account seems to be locked and I can't access my card or online account to know my number."
- 来自持续 52 分 35 秒的通话,Mar 11, 2024 11:47 PM
电子转账回收问题: "I'm trying to reclaim an e-transfer that the recipient didn't accept but it's not working."